KFC closes corporate-owned Florida stores

July 14, 2020

KFC closed its corporate-owned store dining rooms in Florida this week due to increasing numbers of COVID-19 cases there, according to Reuters.

Coca-Cola rolls out contactless Freestyle beverage dispenser

July 13, 2020

The Coca-Cola Co. is rolling out contactless, triggered via smartphone, for its Freestyle self-service dispenser used in restaurants, as the coronavirus…

Small, independent restaurants lag in COVID-19 recovery

July 10, 2020

A report from Bank of America shows that large restaurant chains are recovering faster from the COVID-19 outbreak than the rest of the industry, as small…

The tricky business of covering a QSR's COVID-19 costs

by S.A. Whitehead — Food Editor, Net World Media Group

Masks, gloves, anti-viral sprays and all the many other additional costs QSRs have to take on in order to also take on business in a pandemic really add up.

Discover commits $5M to support Black-owned restaurants

July 6, 2020

Discover Financial Services has committed $5 million to provide assistance to Black-owned restaurants in the U.S. in the form of $25,000 grants for…

US franchise giant files Chapter 11; its Pizza Hut, Wendy's locations remain open

July 1, 2020

With more than 1,200 Pizza Hut locations and nearly 400 Wendy's stores, NPC International Inc. is the nation's largest restaurant concept franchisee by units.

US restaurant industry hits bump in the recovery road

June 30, 2020

For the first time since the week of April 5-12, customer restaurant transactions failed to improve in year-over-year trend numbers. In fact, customer…

Hands off! 7 contact-free ways to keep QSR customers close

by Kiera Blessing — Content Specialist, Paytronix

Increasingly, as this pandemic continues, QSRs seeking to keep customers must also figure out how to keep those diners at arm's length. Here are six ways…

Customers want a contactless world — especially when it comes to trash

June 26, 2020

Contactless trash cans are all the rage these days, according to a blind study conducted by a front-of-house trash compactor company, Compaction Technologies…

How one Swedish QSR used tech to increase sales, implement social distancing

by S.A. Whitehead — Food Editor, Net World Media Group

Sometimes the answers to your QSR's business conundrums are right outside your window.

Using Back-of-House Systems to Fight COVID-19

Cleanliness always has been a determinant in the success of a restaurant. A dirty facility, be it the interior or exterior, can quickly turn away prospective…

Coca-Cola, Uber Eats partner to fight hunger with Feeding America

June 24, 2020

The Coca-Cola Co. and UberEats have are partnering provide up to 5 million meals through Feeding America's hunger relief program as the country struggles to…

Making Your Restaurant Safe Again - Give Guests Confidence to Return

We looked at a recent study of top things people say are important as they look at dining again, and how you can provide those things to bring your customers…

Presented by SynergySuite

Spike in COVID-19 cases not hindering drops in restaurant transaction declines

June 22, 2020

The spikes in COVID-19 cases in states that have reopened restaurant dine-in services haven't yet impacted the continuing improvement in major restaurant chain…

&pizza COO breaks down the business-building power of activism

On the unofficial national holiday of Juneteenth — commemorating the proclamation of the freeing of slaves in Texas, final remaining U.S. state to do so —  the…

Reimagining the Customer Experience

The way consumers interact with your restaurant has changed dramatically over the years. Continuing to meet their expectations is critical to success.

Presented by SpeedLine Solutions

From eating pods to touchless everything: Where COVID-19-era QSR design is headed

by S.A. Whitehead — Food Editor, Net World Media Group

From the introduction of novel ideas like eating "pods," to the use of things like German Burger King's tongue-in-cheek social distancing crown, the places we…

3 Ways to Rebuild Your Brand & Attract Customers Post-COVID

All at once restaurant owners were forced to shut down in-store operations, adapt to all-digital ordering, and now … the mandate to deliver flawless safety…

IFBTA Webinar

IFBTA Webinar: Qu- Optimizing Your Digital Order Channels for COVID Survival

Presented by Qu

3 Ways to Re-Build Brand Trust & Attract Guests During COVID

Guests have increased anxiety about the food pickup & collection process today. Restaurants need to rebuild brand trust by delivering these 3 things.

Presented by Qu