It takes more than a pandemic to freeze Kona Ice out of summer action

by S.A. Whitehead — Food Editor, Net World Media Group

Kona Ice has always leaned heavily on summer festivals for a large chunk of annual sales, but as the pandemic turned those events from actual to virtual, the…

Optimize Technology to Deliver Better Customer Loyalty & Engagement

When it comes to driving loyalty and increasing profitability through customer relationships, here are four technology-driven tactics imperative to a…

NRA applauds Sen Schumer's move to co-sponsor $120B Restaurants Act

New York Democrat and Senate Minority Leader Chuck Schumer is co-sponsoring the Restaurants Act -- a very good move, according to the NRA.

Rethinking Delivery: Solving the Biggest Challenges

How are big restaurant brands solving their delivery challenges? And how can you take their solutions, and make them your own?

Presented by SpeedLine Solutions

Dream Dinners makes the meal kit a millennial 'must-have'

by S.A. Whitehead — Food Editor, Net World Media Group

Newly named Dream Dinners CEO Tina Kuna has been around the block when it comes to making meal kits into big business. In fact, the transformation she led at…

Study: Consumers eager to dine out, support local restaurants

August 12, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants, according to research commissioned by Oracle and fielded by Untold…

McDonald's chief: We may call on law enforcement to enforce mask policy

July 30, 2020

McDonald's CEO Chris Kempszinski said the burger chain may call on law enforcement agencies to help enforce its mask mandate for consumers.

Dunkin' goes digital, shifts menu after COVID hits Q2

July 30, 2020

Dunkin' Brands Group Inc. reported a slump in second-quarter earnings as the COVID-19 pandemic forced the company to close down much of its in-store breakfast…

Virtual restaurant franchise launches Miami virtual food hall

by S.A. Whitehead — Food Editor, Net World Media Group

With brands like Chef Burger, El Taco Loco and Mama Rosa, its safe to say that the nation's first virtual restaurant franchise has a little something for…

Restaurant recovery efforts stall

July 28, 2020

COVID-19 case surges and the rollbacks in reopening plans have stalled the U.S. restaurant industry's recovery, according to The NPD Group. Major restaurant…

NRA: 'Second wave of closings hinders recovery efforts'

July 27, 2020

The National Restaurant Association wants all U.S. governors and mayors to know the restaurant industry has maintained an "unwavering commitment to customer…

Yelp: Pandemic permanently closes nearly 16K restaurants

July 27, 2020

Sixty percent of the more than 26,000 restaurants that were temporarily shuttered by the pandemic will not reopen, according to the Yelp Economic Average…

McDonald's to customers: Mask-up, but hold up on dining in

July 27, 2020

McDonald's is now mandating that its QSR customers mask up, just like its employees, and is also postponing opening dine-in options for another 30-day period…

Fast food drive-thrus: Plan for it now or pay for it later

by S.A. Whitehead — Food Editor, Net World Media Group

If you're building or renovating a QSR now or in the near future, industry experts increasingly recommend that you find a site and the dollars to include a…

7 benefits of taking the Fast Casual Executive Summit virtual

by Cherryh Cansler — Editor, FastCasual.com

The virtual version of the Fast Casual Executive Summit is Oct. 20-21. Registration is open and is free to the first 500 restaurant executives who sign up.

Considering touchless biometric tech? Read this first

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The pandemic has ushered in a new demand for touchless tech at all levels of customer and employee engagement at QSRs. But before you make the leap to any type…

QSRs: 'Cleanliness is the new ambiance'

by S.A. Whitehead — Food Editor, Net World Media Group

Coming clean takes on a whole new meaning for QSRs in the time of COVID-19.

Health officials investigate California Burger King worker's death

July 17, 2020

Health officials are investigating the circumstances around the illness and death of a Santa Monica Burger King employee who died after her co-workers say she…

[ON-DEMAND WEBINAR]: How franchisees can drive mid-market growth in the digital age

Stay on the leading edge and learn what the best brands are doing technologically and how they're doing it to stay neck-and-neck with diners' expectations

Presented by Fast Casual

Merchants Foodservice CEO urges support for emergency foodservice relief bill

July 14, 2020

Andy Mercier, president and CEO of Merchants Foodservice, based in Hattiesburg, Mississippi, has called for support of the bipartisan bill introduced to…