Flexibility Act en route to president: Restaurant industry breathes sigh of relief

June 4, 2020

Better loan terms, loosened FTE rehire requirements and a longer coverage period are just some of the benefits of the PPP Flexibility Act passed by the Senate…

Firehouse Subs '5-alarm' tech emergency highlights value of evaluating systems

by S.A. Whitehead — Food Editor, Net World Media Group

For Firehouse Subs, the emergence of COVID-19 on the American landscape triggered nothing short of a five-alarm emergency to get the sandwich brand in sync…

Making 'masked' hospitality work: Cost, customer engagement challenge QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

In a COVID-19 world, masks have become a fact of life for restaurant operators and employees. The question now is how to use them safely and cost-effectively…

Digital Advertising Trends: Taking your Brand’s Message to the Streets

A new, innovative and patented digital Out-Of-Home (DOOH) media promises to reshape the way brands deliver marketing messages within the urban landscape.

Burger King's crowning glory in Germany

May 29, 2020

German Burger King customers are likely practicing their head-balancing skills as the brand has – in that country only at this point – introduced its so-called…

Pivoting to meet immediate demands while planning for the future

Restaurants, retailers and pretty much every business enterprise are facing a slew of challenges in light of the COVID-19 pandemic. Hear how Adobe industry…

Meeting QSRs' urgent app-based COVID-19 training needs

by S.A. Whitehead — Food Editor, Net World Media Group

QSR leaders nationally are urgently seeking training services that can be pushed out quickly to vast numbers of hourly workers across many locales and types of…

Tork pledges $100K to help restaurants provide meals to pandemic workers

May 26, 2020

Tork, a global professional hygiene brand of Essity, is donating 100,000 to restaurants and hospitals in Philadelphia, the headquarters for Essity's global…

Reopening of dine-in service helping restaurants make small progress

May 26, 2020

Customer transactions at major U.S. restaurant chains declined by -21% in the week ending May 17 compared to the same period last year, a slight gain from last…

MenuDrive platform helping restaurants launch online ordering in 1 hour

May 26, 2020

MenuDrive, a white-labeled online ordering platform, has launched MenuDrive Self Sign-up for restaurants, which allows them to launch online ordering and…

MVP Group introduces touchless hand sanitizer dispenser

May 26, 2020

MVP Group, a Miami based foodservice equipment supplier that has a medical supply division that provides personal protective equipment, has introduced a…

Pandemic hammers foodservice coffee sales; outlook uncertain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Long-term, foodservice will continue to struggle to recover from COVID-19, as consumers will increase their economy focused spending. The lingering impact of…

Cincinnati city council caps delivery fees at 15%

May 22, 2020

Add Cincinnati, Ohio to the growing list of cities that are capping third-party delivery fees. Thursday, the local city council passed legislation that caps…

Tackling COVID-19 training on QSRs' front lines, plus menu must-haves for a 'to-go' world

by S.A. Whitehead — Food Editor, Net World Media Group

For QSR operators today, there are two huge questions: "How can I quickly train my staff on all these new COVID-19-related mandates?" and "How should I modify…

Taco Bell will hire 30K for summer

May 21, 2020

Taco Bell said today that the chain and its franchisees and licensees will hire at least 30,000 team members this summer, with all new hires learning the ropes…

QSR customers dissatisfied with delivery, but still won't dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

A consumer survey and another data analysis show consumers are not racing back to dine in, but are committed to delivery, though many have big issues with how…

DoorDash unveils location-tracking feature for to-go orders

May 20, 2020

DoorDash, one of the nation's largest mobile delivery platforms, has launched a feature to make restaurant to-go orders more efficient for merchants and…

Grocery workers sack up a White Castle discount

May 20, 2020

White Castle is offering a 20% discount to employees of grocery stores and retail food outlets as a way to thank them for making sure people have food on their…

McDonald's workers in 20 cities to strike today

May 20, 2020

McDonald's Corp. is the target of a planned strike today by its workers in 20 U.S. cities calling attention to what workers allege is inadequate employee…

Subway's take on getting back to dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

Like so many other QSRs these days, Subway stores and franchisees are in the process of powering and training up for dine-in amidst a socially distanced world.