The next franchise purchase -- what to know before you go

by Carty Davis — Founding Partner, C Squared Advisors

The leap from owning one franchise to two or even more can be just as daunting as that initial purchase. But by taking a defined, strategic approach to…

Ways creative QSR's can still 'deliver' in a post-Amazon Effect world

by Ray Reddy — CEO and Co-Founder, Ritual

Brands that want to survive and thrive in the QSR ecosystem now -- after the game-changing ramifications of the so-called "Amazon Effect" -- would do well to…

Is your QSR prepared for 'lifestyle dieters'?

by Betsy Craig — pres, menutrinfo.com

Just when gluten-free has begun to be manageable for most QSRs to safely serve for both customers who must refrain from gluten, along with those who simply opt…

Making local tech hubs make money for your QSR

by Ray Reddy — CEO and Co-Founder, Ritual

Startups aren't confined to Silicon Valley anymore, nor have they been for more than a decade. In fact, according to Startup USA, the number of tech companies…

Doing data better: 3 key areas to tweak for better sales, engagement

Is your brand's data use doing you the kinds of favors that can make the competitive difference? This article shines the light on three areas where you might…

Why QSRs should embrace global flavors

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

There's a world of flavors beckoning at every QSR's door, as consumers seek to give a sense of exotic travel's fun and adventure to their dinner plates. Here…

If your QSR ever considered kiosks, or maybe especially if it didn’t, read on

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-serve kiosks were dominant at this year's National Retail Federation Big Show earlier this month. The options ran the gamut in this realm, from AI and…

Growing greater QSR engagement? All you have to do is ask

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Customer insight makes the restaurant world go 'round because it gives QSRs a critical competitive advantage. And while many brand leaders may think they have…

3 guides to QSR growth in 2019

by Ray Reddy — CEO and Co-Founder, Ritual

QSRs are doing quite well, thank you. But as we all know, staying on top is not a one-and-done thing. To keep the momentum building in the year ahead, heed…

Great guest engagement: Ask and ye shall receive

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Customer insight makes the restaurant world go 'round because it gives QSR brands a critical competitive advantage. And while many brand leaders may think…

5 tips to punch up December profits

by Ray Reddy — CEO and Co-Founder, Ritual

End-of-year holidays can actually be a drag on some restaurant brands that suffer sales at the expense of overly busy and under-funded regular customers. Try…

Brand strength: CEO says it's NOT in the numbers

What makes a brand a powerful force in a crowded QSR field? While the assumption in the restaurant industry has always been that the really strong brands are…

QSR brands suffer mightily from old, unintegrated tech

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

As the business world catapults ahead — courtesy of all kinds of new technology — the restaurant industry is still suffering significantly from old systems…

Too much tech? Untangling digital inconsistency at your QSR

by Sif Rai — CMO, QikServe

It's undeniable that technology has the capability to transform the fortunes of your brand. But can too much tech be a bad thing? Of course it can, but this…

QSR operational excellence: 5 steps to put your brand's 'pedal to the metal'

by Terry Dolan — Head of Solutions, WorldAPP

The route to a well-oiled operational machine for your QSR is through data that is captured from, and shared with, all systems and processes simultaneously.

Making Facebook 'Recommendations' work for your QSR

by Taylor Kamnetz — content marketing manager, ReviewPush

When Facebook "put the stars out" of its reviews there was a lot of balking from brands who feared the consequences of losing the well-established former…

'Let's do lunch': Pullin' in midday customers when they're pulling back on spending

by Ray Reddy — CEO and Co-Founder, Ritual

Slow restaurants sales are one of the contributors to overall less-than-anticipated retail sales activity in September, but that doesn't have to affect your…

Restaurant tech: 1 change = dozens more

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Making the leap to restaurant tech of just about any kind is not a 1+1=2 proposition. Rather, any addition of tech -- particularly one that replaces a human…

The data differences that put QSR customer engagement on steroids

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Though the basic dynamics of the dining experience are pretty much the same as they've always been, any competitive QSR brand today knows data is the…

The restaurant labor solution staring us in the face: Older adults

by Matt MacInnis — Founder & CEO, Inkling

Baby boomers — who some may now refer to as older adults in the 55- to 72-year-old age range — offer restaurant brands a solution to the industry's current…