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Customer Service / Experience Resources

4 ways loyalty programs can drive digital engagement

These days, if retailers aren’t leveraging loyalty programs to connect with their hard-won customers, they’re missing out on opportunities to boost much-needed…

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Making Your Restaurant Safe Again - Give Guests Confidence to Return

We looked at a recent study of top things people say are important as they look at dining again, and how you can provide those things to bring your customers…

Presented by SynergySuite

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[ON-DEMAND WEBINAR]: How Mid-Market Restaurateurs are Hyper-Focused on Digital Channels for Future Growth

With many fast-casual restaurant concepts having successfully pivoted to off-premise, the desire to re-open the doors to diners may come with hesitation.

Presented by FastCasual.com

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Reimagining the Customer Experience

The way consumers interact with your restaurant has changed dramatically over the years. Continuing to meet their expectations is critical to success.

Presented by SpeedLine Solutions

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Digital Advertising Trends: Taking your Brand’s Message to the Streets

A new, innovative and patented digital Out-Of-Home (DOOH) media promises to reshape the way brands deliver marketing messages within the urban landscape.

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[ON-DEMAND WEBINAR]: How to Improve Your Customer Experience by Shifting Focus

Improve customer experience by changing your perspective. In this webinar, we’ll be speaking with pizzeria operators Todd Vierra of Spinato’s Pizza, Reed…

Presented by SpeedLine Solutions

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[ON-DEMAND WEBINAR]: Digital Solutions during COVID-19 for QSR & Fast Casual Dining industries

Watch Adobe's QSR Industry and Customer Experience Innovation team for a walk through of the current state of digital maturity for QSR & Fast Casual brands.

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Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

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Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

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How self-service ordering kiosks are transforming QSRs

While the QSR experience is typically quite simple, the introduction of more advanced technology -- namely self-service food ordering kiosks -- over the course…

Presented by KioskMarketplace.com

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Self-order kiosks are on a roll in U.S. restaurants

It’s no secret – self-order kiosks are on a roll in the U.S., which is catching up to Europe, where they are already commonplace. The reasons are multi-fold.

Presented by KioskMarketplace.com

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Technology & CX in Restaurants

As restaurant operators face challenges on a variety of fronts, many are turning to technological tools to enhance how they serve their guests.

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4 steps to a successful restaurant delivery strategy

With so many delivery options and so much competition, how can your restaurant create a successful delivery strategy that differentiates you from your…

Presented by FastCasual.com

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Outstanding CX: An opportunity…and a challenge

Business executives in a 2019 study named “customer experience” as the single greatest opportunity for their organization. Learn how to make your customer…

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[WEBINAR]: 30 Days to More Profitable Delivery

Date: Oct 8, 2019 | Time: 2PM | Duration: 1 hour | Learn strategies for decreasing your delivery costs, while increasing sales - Register Now!

Presented by SpeedLine Solutions

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Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

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The Benefits of a Delivery-Specific POS

Winning at the delivery game means leveraging every tool at your disposal. That begins with the point of sale system.

Presented by SpeedLine Solutions

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Expanding the Brick-and-Mortar Footprint with Kiosks and Automated Retail

Interactive kiosks and automated vending solutions are driving the future of retail, and connectivity is the fuel making it happen.

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Kiosks Enhance Convenience

Convenience Stores (C-Stores) are increasingly using self-service kiosks as a tool to help them gain a competitive edge, and are reporting increased revenue…

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Reinventing the Customer Experience

Building customer loyalty is first and foremost about the brand experience—across all channels. Providing a personalized experience is the key to turning…

Presented by HP Inc.

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