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Customer Service / Experience Resources

5 ways engaging restaurant entertainment can save money, strengthen the bottom line

Digital signage has emerged as an important technological tool in a restaurant’s ability to engage customers. As the solutions continue to evolve, the screens…

Presented by FastCasual.com

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The Restaurant Recovery: A Data-Driven Look

In this webinar, we leverage the latest location analytics to examine the key elements impacting the sector, from the trends driving success to the tactics…

Presented by FastCasual.com

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Adopting an Ecosystem Approach to Restaurant Technology

Relying on multiple vendors to implement a digital transformation can be a challenge. Working with a core technology ecosystem provider can simplify the…

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Digital Technologies Reshaping Restaurant Operations

Operators are increasingly using digital devices to improve service, help manage labor challenges and gather insightful analytics.

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Ghost Kitchens Give Restaurants New Life

To take advantage of the growing delivery segment while at the same time maximizing kitchen space, many restaurants have begun operating virtual brands, also…

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Leveraging Market Disruptions to Enhance Your Brand Experience

Restaurants have faced an onslaught of crises and shifting consumer expectations. Within this environment of constant change, how do you ensure that all of…

Presented by FastCasual.com

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Using Your Tech Stack as a Cross-Selling Powerhouse

See how using a data-drive cross-selling platform moves your POS to the next level. By offering more customized upsell suggestions, you can increase your…

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Five Ways to Drive Sales and Generate Engagement through Digital Signage

To stay competitive, businesses need the ability to effectively inform and engage both customers and staff without draining valuable resources. Learn to drive…

Presented by FastCasual.com

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Reshaping the Guest Experience to Cope with Staffing Challenges

To maintain a quality experience, restaurant operators need to rethink the way they manage their business. That means doing what they can to speed up service…

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Putting a face to faceless transactions: Four ways to maintain invaluable connections with customers

The famous theme song from “Cheers” perfectly put words to the ultimate rapport restaurants want with their customers. These days, though, building a…

Presented by FastCasual.com

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2022 State of Digital for Restaurants

We recently conducted our 3rd Annual State of Digital survey for Fast Casual and QSR concepts with over 25 locations. This report highlights 2021 performance…

Presented by Qu

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How Self-Service Applications Are Changing Customer Behavior

In a world where self-service technology plays a vital role in everyday life, it is crucial to understand the changing needs in customers’ demands.

Presented by KioskMarketplace.com

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Creating Customer Stickiness Through the Right POS Partner

When looking for a new POS system, think beyond the product. Think partnership. Evaluate POS systems and companies against four areas proven to generate…

Presented by FastCasual.com

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Black Box Intelligence: Promising Insights for the QSR Industry

Black Box Intelligence shares findings on sales recovery from data spanning the last two years, as well as the challenges restaurants are still facing during…

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Gaining a 360-Degree View of Your Customers

QSRs have more customer data than ever, but making sense of that data can be a challenge.

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Prevent the Spread of COVID-19 in the Supply Chain

Even a moderate supply chain disruption can have a serious impact on a company’s future. An autonomous screening process can help minimize the risk.

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Streaming TV for Restaurants that Bar Rescue’s Jon Taffer Swears By

What are your diners watching in-restaurant? Brands that help their customers laugh, clink their beer mugs and just plain ol’ enjoy each other’s company, are…

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Building Your Brand Experience: Online Ordering Best Practices

Your online ordering site is a crucial part of your restaurant’s business. In this webinar, Brad Brooks of SpeedLine Solutions Inc., Todd Vierra of Spinato’s…

Presented by SpeedLine Solutions

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Case Study: Bloomin' Brands

International Casual Dining Company Drives Enterprise-Wide Facilities Management Excellence Across 1,200+ Locations.

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Outdoor Kiosks Provide New Revenue Stream for Businesses

Though the pandemic is subsiding, restrictions are loosening and the world is gradually returning to a state of normalcy, many of those kiosks that had…

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