Jack in the Box's partnership with Postmates delivers Jumbo Jacks to app users

March 27, 2018

Jack in the Box and Postmates have partnered to deliver Jack in the Box's entire menu to Postmates customers any time of the day. Delivery of Jack in the Box…

Restaurant staff wins big with tip regs as budget is signed

March 23, 2018

Restaurant servers and other on-site staff scored a victory today when President Trump signed the budget into law along with a provision that keeps tips in…

$200 billion in restaurant sales are moving: Is your brand riding along?

by Noah Glass — CEO, Olo

Today's consumers now expect to engage with restaurants in an on-demand fashion, so restaurants must now either meet those expectations or lose business.

Study: Mobile orders skyrocket in 2017, but 2 in 5 still use cash

March 13, 2018

Restaurant visits paid via mobile app grew by 50 percent over the last year, a new NPD study finds. However, cash payment still captures two of every five…

El Pollo Loco presses 'go' on delivery for 280 stores

March 7, 2018

El Pollo Loco is now offering delivery from more than 280 locations after choosing DoorDash as its exclusive partner last September. Customers can now order…

Industry heavy-hitters join leadership team at Kitchen United

March 6, 2018

Kitchen United — an on-demand startup spun out of the holding company behind Cali Group's Miso Robotics and the first application of facial recognition tech…

The solution to the soggy home-delivered fry?

February 21, 2018

The increasing emphasis on restaurant delivery has brought all kinds of new problems to the table, like how do you keep fries hot and crispy on the delivery…

As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

by Brian Schaaf — Founder, Mileage Scout

Delivery has become something of a QSR panacea lately as increasing numbers of consumers opt to eat in the office or at home. But, before jumping on board…

Yum taps GrubHub to provide delivery for Taco Bell, KFC

February 8, 2018

Taco Bell and KFC's parent, Yum Brands, is partnering with Grubhub to drive what the two organizations qualified as "incremental sales to KFC and Taco Bell…

2 tough, techy kitchen challenges QSR operators must consider

By Charlie Lewis Culinary Supply Chain Specialist/Consolidated Concepts    Amidst all the talk of tech and the online world we occupy today, the QSR kitchen…

Wetzel's Pretzels achieves modest growth in a 'flat' market

February 1, 2018

Wetzel's Pretzels has released its 2017 financial results and outlook for 2018. Leadership said that the chain managed to grow same-store sales at a time when…

Great 'Tech-spectations': What to expect when your QSR gives customers the tech they expect

by Christopher Sebes — president, Heartland Commerce

Your customers are a bit like very engaged parents: They have expectations. That is particularly true today when it comes to the tech your QSR offers to stay…

Emerald Isle burger joint ready to 'rocket' to new markets

by Cherryh Cansler — Editor, FastCasual.com

The burger joint is evolving at relative lightening speed for business. And if the story of one Irish burger joint is representative, this trend toward…

What does meal kit industry mean for QSRs?

by Darrel Suderman — President CEO, Food Technical Consulting

Do meal kits pose a threat —short- or long-term — to QSR popularity and profitability?

The QSR transformers: 7 technologies changing the business

by Niall Keane — CEO of SynergySuite, SynergySuite

We are in the middle of a tech revolution that has turned solutions that were once only imagined into today's QSR necessities and it's transforming the…

KFC Canada presents Bitcoin Bucket LTO ... original recipe or 'extra crypt-y'

January 12, 2018

Oh, you Canadians, always up to something a little off the wall, and this week has certainly been no exception on your KFC Canada Twitter page. Seems the Far…

White Castle sliding sliders right through your front door

by S.A. Whitehead — Food Editor, Net World Media Group

January 10, 2018

White Castle sliders are available for delivery just in time for the Super Bowl.

The benefit-boosting, pitfall-prevention guide to mobile ordering and payment

by Christopher Sebes — president, Heartland Commerce

Ordering online or via app is reshaping the QSR landscape. But these features come with potential pitfalls, as well as promises of more business. Here are some…

Which food news stories changed QSR customer behavior most this year?

by S.A. Whitehead — Food Editor, Net World Media Group

What were the top food news stories of the year and why should restaurateurs pay attention?

Hopdoddy, restaurant designers discuss the ROI of redesign

by S.A. Whitehead — Food Editor, Net World Media Group

Great restaurant design can yield tremendous return on investment if you and your design team really understand how to tell your story, prioritize your spend…