Delivery, digital, additive oddities top 2018 blog reads

From the delivery trade that's driving dining trends these days, to leadership stress and hair-growing fry additives, QSRweb blog readers had lots on their…

Top 10 2018 QSRweb stories show our eyes are always on the other 'guys'

by S.A. Whitehead — Food Editor, Net World Media Group

The top 10 QSR stories this year were all about keeping a friendly, but watchful eye on the competition, who as it turns out were all doing some pretty amazing…

Postmates launching delivery robot

December 17, 2018

Los Angeles residents will soon see a delivery robot roving their sidewalks thanks to Postmates launching Serve, an autonomous delivery robot. After analyzing…

Waitr buying Bite Squad for $321M

December 13, 2018

Waitr Holdings Inc., a restaurant platform for online ordering and on-demand food delivery, is acquiring Bite Squad, an online restaurant food delivery…

Great guest engagement: Ask and ye shall receive

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Customer insight makes the restaurant world go 'round because it gives QSR brands a critical competitive advantage. And while many brand leaders may think…

The money's moving: Study finds $1.3B shift from dine-in to delivery

November 28, 2018

Nearly 1.3 billion dollars has shifted from in-restaurant spending to food delivery spending, according to a Planday U.K.-based survey that found a substantial…

Global QSR industry to grow nearly 5 percent in 5 years

November 26, 2018

Between now and 2022, the quick-service industry will experience a nearly 5 percent compound annual growth rate, according to the latest research  from Radiant…

Chick-fil-A starts nationwide delivery

November 13, 2018

Chick-fil-A is beginning delivery today from more than 1,100 of its restaurants nationwide as part of a partnership with DoorDash, a news release said. 

The secrets salad dressing packet sales relay about delivery growth

October 29, 2018

Food service delivery sales have bounced up 20 percent in the past five years, and now NPD Group said there's evidence that portion-controlled salad dressing…

Uber Eats aims to cover 70 percent of U.S. by year's end

October 23, 2018

Uber Eats, with the rollout of additional cities this week, is aiming to cover 70 percent of the U.S. population by year's end.

Study: QSR, pizza delivery drive US restaurant growth through 2023

October 15, 2018

QSR and take-out lead the way for U.S. food service sector growth in the immediate future, according to the latest study by ResearchAndMarkets.com. In fact…

Pizza Hut, Cinnabon partnership a sweet deal for customers

October 12, 2018

Pizza Hut has become the latest partner with Cinnabon, in the QSR's growing circle of influence, as reported last week on QSRweb in our series about retail…

9,000 US Subways add delivery, more to come

October 12, 2018

Subway restaurants has partnered with DoorDash, Grubhub, Postmates and Uber Eats to deliver its products across the U.S. a news release said, meaning nearly…

Qu Introduces Industry-Changing In-House Delivery Management Solution

New Delivery Platform Offers an Alternative to Costly Third-Party Solutions for Fast-Casual and Quick Service Restaurant Chains.

Qu gives delivery brands in-house alternative to third-party providers

October 3, 2018

Qu, formerly Gusto POS, has launched a delivery management platform to provide restaurant brands dependent on third-party delivery a better choice, according…

Grubhub adds 'round up to next dollar' feature to support hungry kids

October 1, 2018

Grubhub has launched a feature that allows diners to support U.S. organizations that help those in need, a news release said. To kick off the Donate the Change…

Scoring big with QSR customers this pro football season

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

With week No. 1 of the current professional football season in the rearview mirror, QSR operators must have an action plan for capturing American football…

Delivery driver crime: The restaurant industry problem nobody talks about

by S.A. Whitehead — Food Editor, Net World Media Group

With restaurant online ordering expected to reach $365 billion by 2030, it's little wonder delivery driver is one of the hottest jobs around. But there's a…

McDonald's delivering across Canada by year's end

August 27, 2018

McDonald's Canada is partnering with a food delivery provider, SkipTheDishes, this month to launch delivery in select western Canada cities, with roll-out…

QSR revenue source with many happy returns: Tapping into office-based networks

Reliable revenue is the name of the game in creating stability in the highly competitive QSR sector. Fortunately, one of the best sources of regular business…