9,000 US Subways add delivery, more to come

Subway restaurants has partnered with DoorDash, Grubhub, Postmates and Uber Eats to deliver its products across the U.S. a news release said, meaning nearly 9,000 Subway restaurants now offer the service with more planned in coming months. 

"Delivery is more than just giving our guests a way to order the sandwiches they want," Subway Senior Director of Global Convenience Michael Lang said in the release. "We want to connect with consumers and give them the convenience of choice, whether it's in a customized, made-to-order sandwich or in how they get their meals. Amazing partners like DoorDash, Grubhub, Postmates, and Uber Eats give us the opportunity to reach guests wherever they are and whenever they get a Subway craving."

Food delivery is estimated to grow at least 12 percent over the next five years, according to Technomic, and this partnership with four of the largest third-party delivery providers makes the ubiquitous sandwich chain a significant player in that market. 

Up until now — without the benefit of delivery — the chain reports it has been serving 7 million made-to-order sandwiches a day system-wide from about 44,000 locations in 100 countries. Adding U.S. delivery stands to add significantly to that number. 


Topics: Customer Service / Experience, Delivery, Online / Mobile / Social, Online Services


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