Report: Global QSR to top $690 billion by 2022

July 12, 2019

Zion Market Research latest findings show the global fast food market in 2016 weighed in at $539.63 billion, and should cross the $690.80 billion mark in 2022…

Third-Party Delivery: Blessing or Technology Curse for Operators?

The proliferation of third-party delivery companies has fundamentally changed the restaurant industry, and as a result, consumer expectations about food…

Delivery is driving restaurant industry growth, but that growth is slowing

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Delivery is a game-changer on steroids for the restaurant industry, altering the rate and manner that brands grow and thrive. But two Technomic executives…

Roy Rogers 'saddles up' with DoorDash in Maryland, Virginia

July 9, 2019

Roy Rogers has partnered exclusively with third-party delivery provider, DoorDash, to deliver the chain's offerings to customers near its Maryland and Virginia…

Grubhub CEO counters claims company bought restaurant domain names without permission

July 3, 2019

The CEO of third-party delivery platform, Grubhub, yesterday countered claims first published in a New Food Economy story that it was — without authorization…

Grubhub bought 23,000+ potential restaurant website domains, report says

July 2, 2019

The uneasy relationship between third-party delivery providers and restaurateurs may be taking a turn for the worse now that news has broken that Grubhub and…

Performance Food Group to acquire Reinhart Foodservice for $2 billion

July 1, 2019

Performance Food Group Co. announced it will buy Reinhart Foodservice LLC, the second-largest privately held food distributor in the U.S., for $2 billion in an…

UberEats teams up with Olo to simplify third-party delivery

June 26, 2019

Uber Eats has partnered with Olo, a digital food ordering platform for the restaurant industry, to integrate directly into the POS of restaurant brands via Olo…

Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

June 25, 2019

Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…

Restaurant designer to QSR brands: Will you let tech build or block customer connection?

by S.A. Whitehead — Food Editor, Net World Media Group

Does your QSR's accommodation for, and use of restaurant tech impinge or improve upon your customer experience? A noted restaurant designer told a crowd at the…

Door-delivered Dunkin' now an NYC reality

June 17, 2019

Dunkin' and Grubhub have partnered on the doughnut chain's new Dunkin' Delivers service, with a New York city kick-off involving more than 400 Dunkin' store's…

Is Amazon already back in the food delivery game?

by Cherryh Cansler — Publisher, FastCasual.com

June 14, 2019

Although Amazon announced earlier this week that it was closing its 4-year-old Amazon Restaurants delivery service, it's not quite out of the food delivery…

KFC US CEO on building a better bucket of chicken + Chowly CEO on streamlining third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

This week we go inside that heavenly scented bucket of Kentucky Fried Chicken as we pull back the curtain on the 89-year-old KFC brand with the help of KFC…

QSRs in 'Amazon mindset' age: Does your brand really meet customer expectations?

As the market continues to adopt the "Amazon mindset" of expected online ordering and delivery across food service, many QSRs remain in "catch-up" mode. But…

From cashless customers to voice-enabled everything, top QSR tech trends are changing 'business as usual'

by Donna Cobb — Executive Director, Enterprise Marketing, Comcast Business

Diners are gravitating toward the increased use of voice and kiosks, and the decreased use of cash, thanks to these three top trends that are changing the way…

Postmates to launch television ad campaign featuring Martha Stewart

May 20, 2019

Postmates, the on-demand delivery firm, has announced that its first national television ad campaign will feature celebrity home improvement expert Martha…

Delivery-only wings brand takes flight with a little lift from Uber Eats data

by S.A. Whitehead — Food Editor, Net World Media Group

"Have wings, will party." That could be the anthem of just about any sports enthusiast anywhere, and certainly in bustling New York City. Today, we talk with…

Making third-party delivery companies work for your QSR

Gallup research found that customers rated third-party delivery service as highest on cost, lowest on speed, and second-lowest on accuracy and quality when…

Delivery: Why it's a big deal for small-town QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

Small-town and rural customers want delivery just as much as any major metro dweller, but third-party companies have been slower to launch in these seemingly…

Cruddy Q1 California weather, late Lent drag down Del Taco quarterly results

May 7, 2019

Del Taco, featured on this week's QSRweb podcast, said its Q1 2019 financials suffered from inclement California weather and a later-than-usual Lenten season…