Taco Bell, Pizza Hut name new CEOs

July 26, 2019

Former adidas Group North America President Mark King will take the reins as Taco Bell CEO, and Yum sister brand, Pizza Hut, has promoted its U.S. President…

From food trucks to popping pearls, Wetzel's Pretzels CEO sees bright future

In the twists and turns of everyday QSR operations, few brands get more twisted, tasty and fun than West Coast-born and bred, Wetzel's Pretzels. On this week's…

McDonald's expands delivery in Houston via DoorDash

July 17, 2019

McDonald's USA is partnering with DoorDash to expand delivery to include 200 Houston-area locations, beginning July 29, a news release said. 

Biggest Chinese delivery provider launches national charity for riders'/drivers' children

July 17, 2019

The biggest foodservice delivery provider in the world's biggest restaurant delivery market of China is doing something pretty big for its so-called "delivery…

Kahala, DoorDash partnership brings 25+ brands to nation's doors

July 16, 2019

Kahala Brands — parent company of Cold Stone Creamery, sweetFrog and 28 other limited service brands — announced a nationwide partnership with on-demand…

Grubhub calls Schumer's 'fake fee' accusations 'flagrantly inaccurate'

by Cherryh Cansler — Publisher, FastCasual.com

July 15, 2019

Grubhub isn't backing down from New York Sen. Chuck Schumer's accusations that it has been charging delivery fees to New York restaurants for orders that…

Report: Global QSR to top $690 billion by 2022

July 12, 2019

Zion Market Research latest findings show the global fast food market in 2016 weighed in at $539.63 billion, and should cross the $690.80 billion mark in 2022…

Third-Party Delivery: Blessing or Technology Curse for Operators?

The proliferation of third-party delivery companies has fundamentally changed the restaurant industry, and as a result, consumer expectations about food…

Delivery is driving restaurant industry growth, but that growth is slowing

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Delivery is a game-changer on steroids for the restaurant industry, altering the rate and manner that brands grow and thrive. But two Technomic executives…

Roy Rogers 'saddles up' with DoorDash in Maryland, Virginia

July 9, 2019

Roy Rogers has partnered exclusively with third-party delivery provider, DoorDash, to deliver the chain's offerings to customers near its Maryland and Virginia…

Grubhub CEO counters claims company bought restaurant domain names without permission

July 3, 2019

The CEO of third-party delivery platform, Grubhub, yesterday countered claims first published in a New Food Economy story that it was — without authorization…

Grubhub bought 23,000+ potential restaurant website domains, report says

July 2, 2019

The uneasy relationship between third-party delivery providers and restaurateurs may be taking a turn for the worse now that news has broken that Grubhub and…

Performance Food Group to acquire Reinhart Foodservice for $2 billion

July 1, 2019

Performance Food Group Co. announced it will buy Reinhart Foodservice LLC, the second-largest privately held food distributor in the U.S., for $2 billion in an…

UberEats teams up with Olo to simplify third-party delivery

June 26, 2019

Uber Eats has partnered with Olo, a digital food ordering platform for the restaurant industry, to integrate directly into the POS of restaurant brands via Olo…

Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

June 25, 2019

Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…

Restaurant designer to QSR brands: Will you let tech build or block customer connection?

by S.A. Whitehead — Food Editor, Net World Media Group

Does your QSR's accommodation for, and use of restaurant tech impinge or improve upon your customer experience? A noted restaurant designer told a crowd at the…

Door-delivered Dunkin' now an NYC reality

June 17, 2019

Dunkin' and Grubhub have partnered on the doughnut chain's new Dunkin' Delivers service, with a New York city kick-off involving more than 400 Dunkin' store's…

Is Amazon already back in the food delivery game?

by Cherryh Cansler — Publisher, FastCasual.com

June 14, 2019

Although Amazon announced earlier this week that it was closing its 4-year-old Amazon Restaurants delivery service, it's not quite out of the food delivery…

KFC US CEO on building a better bucket of chicken + Chowly CEO on streamlining third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

This week we go inside that heavenly scented bucket of Kentucky Fried Chicken as we pull back the curtain on the 89-year-old KFC brand with the help of KFC…

QSRs in 'Amazon mindset' age: Does your brand really meet customer expectations?

As the market continues to adopt the "Amazon mindset" of expected online ordering and delivery across food service, many QSRs remain in "catch-up" mode. But…