McDonald's urges customers to 'stay home' Thursday night

September 16, 2019

McDonald's is calling the world's attention to its huge and ever-growing delivery business this month with a special "Global McDelivery Night In" on Thursday…

Del Taco partners with Postmates

September 11, 2019

Del Taco Restaurants, Inc. has partnered with Postmates for delivery and the brand is promoting the new 3PD alliance with a discount of $5 off any $20 or more…

McDonald's adds to tech arsenal with conversational tech acquisition

September 10, 2019

McDonald's Corporation said today it will acquire voice-based conversational tech company, Apprente, adding to its growing toolkit of customer-facing tech…

Chowly, Revel debut third-party delivery-POS integration offerings

September 9, 2019

A number of restaurant ordering, payment and third-party delivery companies have announced they plan to give restaurateurs new ways to incorporate these vital…

McDonald's 'Mc-dubs' Grubhub to grow NYC-area McDelivery

September 6, 2019

McDonald's USA and Grubhub have partnered to grow the burger chain's so-called "McDelivery" to approximately 500 restaurants in and around the Big Apple.

Appetize QSR platform integrates Olo, Punchh and SynergySuite

September 5, 2019

Appetize, a point-of-sale and enterprise management platform, has integrated with the Olo, Punchh and SynergySuite digital platforms to simplify restaurant…

Restaurateurs dish on 3rd-party delivery (Hint: The news isn't good)

by S.A. Whitehead — Food Editor, Net World Media Group

From late, cold and just plain old missing orders, to less-than-professional and poorly trained delivery drivers, restaurateurs had plenty to say about…

McDonald's expands McDelivery nationwide via DoorDash, Uber Eats

August 28, 2019

Late Wednesday, McDonald's announced it is expanding delivery nationwide to include more than 10,000 U.S. locations through partnerships with DoorDash and Uber…

3 rewarding realities of QSR real-time engagement

Want to see real revenue results? Reel in customers with real-time marketing and realize three benefits that can mean a new and improved reality for your brand.

Quizno's, Taco Del Mar CEO on going 'shopping' in the QSR brand supermarket

As president and CEO of Rego Restaurant Group, Tim Casey is in the QSR alchemist's dream seat, tasked as he is with turning around wayward QSRs, while also…

Revention teams with DoorDash on mobile ordering, last mile delivery for restaurants

August 21, 2019

Revention, a Houston-based provider of mobile ordering and POS technology for restaurants, has entered an agreement with DoorDash to offer on-demand logistics…

Wendy's to give away 2M DoorDash-delivered spicy nuggets in 7 days

August 12, 2019

Today through Aug. 19, Wendy's is promoting both its social media prominence and delivery relationship with DoorDash by using the 2 million likes the brand…

Dunkin' does it again: The Great Pumpkin has arrived

August 12, 2019

Yes, it's early August. Yes, kids are still in the pool. but the great QSR annual pumpkin race has begun with today's announcement from that fittingly…

Roy Rogers pulls the 'Trigger' on QSR's new life

In this podcast, Roy Roger CEO Jim Plamondon tells host and QSRweb Editor Shelly Whitehead "People treat us differently" than most QSRs. In this one-on-one…

Grubhub announces policy changes following fracas over ordering fees

August 2, 2019

Restaurant delivery platform Grubhub and its Seamless unit, following a recent controversy over how the companies have handled fees, have announced a series of…

Square sells Caviar food-ordering platform to DoorDash for $410M

August 2, 2019

DoorDash is buying food-ordering platform Caviar from Square for $410 million in cash and DoorDash Inc. preferred stock. 

Del Taco Q2 results show value in 'value' menus, expanded delivery

July 30, 2019

Though net income dropped at Mexican-American QSR, Del Taco during the quarter ending June 18, systemwide comp sales grew 2.2% along with 3.1% growth in…

White Castle partners with Uber Eats, celebrates 'Harold & Kumar' anniversary

July 30, 2019

White Castle today said Uber Eats will now take orders and deliver the brand's food to residents around more than 330 of its nearly 400 locations, nationally.

Shift4Payments names DoorDash as launch partner for third-party software marketplace

July 29, 2019

Is your QSR's digital path diverting business to third parties?

by Jackie Berg — mArketing director, olo

Digital presence is everything today, but too many QSRs are unwittingly diverting sales to third-parties thanks to a cluttered digital path that drags the…