4 steps to a successful restaurant delivery strategy

With so many delivery options and so much competition, how can your restaurant create a successful delivery strategy that differentiates you from your…

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DoorDash adds plant-based search capability

October 23, 2019

Impossible Foods, creator of the plant-based Impossible Burger, now has a custom cuisine carousel on DoorDash, according to a company press release. It…

A&W is sprouting up a plant-based burger, CEO says on QSRweb podcast

by S.A. Whitehead — Food Editor, Net World Media Group

A&W's turnaround CEO Kevin Bazner goes one-on-one with QSRweb Editor Shelly Whitehead on today's podcast to break some news on the brand's rollout of the…

Survey: QSR customers uncertain about transaction security

October 10, 2019

With an estimated one-third of diner/restaurant interactions now reported to involve some kind of "smart" device, many consumers are worried about the overall…

Grubhub using partnerships, acquisitions to take on mobile food delivery rivals

October 9, 2019

Grubhub, which continues to trail rival DoorDash in terms of market share, has been relying on partnerships to boost its mobile food delivery business…

'How Chipotle Turned Free Burritos into Lasting Customer Relationships' focus of Oct 24 free webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Basketball and burritos are a pretty unbeatable mix. But when that duo is also paired with digital engagement as Chipotle did last spring, it is even more…

KFC UK/Ireland deploys kitchen automation across 900+ stores

October 8, 2019

In the U.K. and Ireland, KFC is deploying delivery-centered kitchen management software at the chicken giant's 900 locations there after what was defined as "a…

McDonald's, Grubhub expand to New York, Tristate delivery

October 7, 2019

Today, McDonald's USA and Grubhub announced delivery was expanding across New York and the surrounding Tristate area, which follows their partnership…

SpeedLine Introduces SpeedDine Online Ordering App

Pizza and delivery point of sale developer SpeedLine Solutions Inc. recently launched a new online ordering app for restaurants with SpeedDine online ordering.

McDonald's pushes DoorDash with 1M 1-cent Big Macs

October 1, 2019

DoorDash and McDonald's are giving customers a million 1-cent Big Macs and $1 million in cash to celebrate the partnership of the the two companies, which…

Uber Eats to screen for food allergies, end automatic utensils and straws

September 27, 2019

Uber Eats is launching an initiative to make the food delivery business healthier and more sustainable, announcing that it will add allergy-friendly filters to…

DoorDash data breach affects 4.9M merchants, consumers, drivers

September 27, 2019

DoorDash said Thursday that earlier this month it determined that on May 4 an unnamed "third-party service provider" had gotten its hands on customers…

Church's cranks up its digital game with new agency, leader

September 27, 2019

Church's Chicken has upped its digital game, choosing Austin, Texas-based T3, as its "digital innovation partner" and adding a former social media marketing…

Long John Silver's partners with Postmates

September 19, 2019

Long John Silver's has partnered with Postmates to bring seafood to consumers' homes and offices from nearly 800 of the brand's locations nationally, a news…

McDonald's urges customers to 'stay home' Thursday night

September 16, 2019

McDonald's is calling the world's attention to its huge and ever-growing delivery business this month with a special "Global McDelivery Night In" on Thursday…

Del Taco partners with Postmates

September 11, 2019

Del Taco Restaurants, Inc. has partnered with Postmates for delivery and the brand is promoting the new 3PD alliance with a discount of $5 off any $20 or more…

McDonald's adds to tech arsenal with conversational tech acquisition

September 10, 2019

McDonald's Corporation said today it will acquire voice-based conversational tech company, Apprente, adding to its growing toolkit of customer-facing tech…

Chowly, Revel debut third-party delivery-POS integration offerings

September 9, 2019

A number of restaurant ordering, payment and third-party delivery companies have announced they plan to give restaurateurs new ways to incorporate these vital…

McDonald's 'Mc-dubs' Grubhub to grow NYC-area McDelivery

September 6, 2019

McDonald's USA and Grubhub have partnered to grow the burger chain's so-called "McDelivery" to approximately 500 restaurants in and around the Big Apple.

Appetize QSR platform integrates Olo, Punchh and SynergySuite

September 5, 2019

Appetize, a point-of-sale and enterprise management platform, has integrated with the Olo, Punchh and SynergySuite digital platforms to simplify restaurant…