Now accepting entries for 2021 ICXA Elevate Awards

by David Drain

The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…

6000-unit US QSR adds $20M in indoor signage

January 20, 2021

LSI Industries, said one of its major QSR customers has awarded the Cincinnati, Ohio-based lighting and graphics $20 million worth of new business through the…

Foodservice kiosks adapt during coronavirus pandemic

With the coronavirus pandemic, kiosks are adapting from foodservice digital engagement technology driven primarily by convenience and efficiency to also taking…

Is your restaurant technology ready for 2021?

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs learned a lot about the potentially business-saving qualities of restaurant tech in 2020, as the pandemic forced brands to find ways to still…

Sonic 'booms' into future with 'oasis' in QSR design desert

by S.A. Whitehead — Food Editor, Net World Media Group

Shortly after Inspire Brands acquired Sonic Drive-in about 1 1/2 years ago, it began reimagining the brand for the future. That new look has taken shape in a…

Digital Advertising Trends: Taking your Brand’s Message to the Streets

A new, innovative and patented digital Out-Of-Home (DOOH) media promises to reshape the way brands deliver marketing messages within the urban landscape.

Top online COVID-19 coverage for QSRs: From borrowing options to menu must-haves

by S.A. Whitehead — Food Editor, Net World Media Group

Need guidance on how to get a loan without the help of a traditional bank? Wondering about your QSR's coffee sales in a pandemic-wary world? This review of…

Nathan's Famous tech transformation: Serving customers 'where, when and how' they want it

by S.A. Whitehead — Food Editor, Net World Media Group

After a solid 102 years in existence, Nathan's Famous — one of the few U.S. brands around for the last pandemic in 1918 — has made a timely tech transformation…

Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

Restaurateurs respond to Senate's passage of stimulus package

by Cherryh Cansler — Publisher, FastCasual.com

Leaders of Firehouse Subs, Boloco and the National Restaurant Association weigh in on if the Coronavirus Aid, Relief, and Economic Security Act goes far enough…

PAR Technology intros API integration with eTouchMenu, Brink POS

March 10, 2020

PAR, a subsidiary of PAR Technology Corp. has announced an integration with eTouchMenu digital menu solutions and Brink POS software. With this integration…

QSR digital signage strategy: Brand news under wraps, or resource, mostly untapped?

Are QSRs really mining all the potential proverbial "gold" that digital signage can yield when used to its maximum effect? The answer to that remains unclear…

Taco Bell to test restaurant re-dos centered on socializing, tech, games

March 5, 2020

Taco Bell is going to test converting some of its locations into what the brand has dubbed "fast social" restaurants that use tech and other systems to make…

The Current State of the Digital Experience

We recently conducted an Omni-Channel and Menu Management survey of enterprise restaurant operators with Fast Casual and QSR concepts. This infographic…

Presented by Qu

3 keys to better digital signage utilization

There are many moving parts with digital signage, and consistently managing and maintaining those parts can be a major hassle.

Presented by DigitalSignageToday.com

Church's intranet revamp transforms in-house connection, communication

January 14, 2020

Church's Chicken has transformed its office intranet to connect all the brand's player's under one corporate system. In fact, the results of the project were…

McDonald's restructures leadership team to focus on digitizing operations

January 8, 2020

McDonald's has added two leadership positions to strengthen interconnectivity and communication with both employees and customers by maximizing its digital…

Hardee's, Carl's Jr. go beyond 1 daypart with Beyond Meat

December 18, 2019

Hardee's and Carl's Jr. parent company, CKE Restaurants is expanding its partnership with Beyond Meat to include new all-day plant-based options nationally at…

QSR, fast casual menuboards study reveals big areas for improvement

November 27, 2019

 When it comes to QSR menu boards, customers have some very definite opinions about what they like and don't, but now a large national survey of those…

Pizza Hut, Subway offer put a pungent spin on seasonal scents

November 18, 2019

Seems a bit counter-intuitive as we enter the season of copious amounts of kisses and hugs, but at least two brands are making garlic the darlin' of the…