Popeyes reaches agreement with cartoon creator

November 21, 2012

AFC Enterprises Inc., parent company Popeyes restaurants, has entered into a new agreement with the King Features Syndicate Division of Hearst Holdings Inc.…

Bojangles' names franchise business consultant

October 25, 2012

Bojangles' has promoted Bob Burgoyne to franchise business consultant. In this role, he will oversee the work done for the company with its franchise groups in…

Dunkin' Brands sued again for racial bias

August 20, 2012

Nearly three months after being sued for racial discrimination, another similar suit has been filed against Canton, Mass.-based Dunkin' Brands.

Church's Chicken names new SVP, General Counsel

August 13, 2012

Church's Chicken has announced that Craig S. Prusher has joined the chain as senior vice president, General Counsel and a member of the brand's executive…

Chick-fil-A's perception drops amid gay marriage controversy

July 30, 2012

Chick-fil-A's perception with quick-service restaurant consumers nationwide has taken a significant hit in most regions of the country, including the South…

Bojangles' EVP receives corporate counsel award

June 29, 2012

The Charlotte Business Journal has awarded Eric Newman, executive vice president and general counsel for Bojangles' Restaurants Inc., with its inaugural…

Health Care Law upheld, restaurant industry players respond

June 28, 2012

The United States Supreme Court today upheld a majority of the provisions within the Patient Protection and Affordable Care Act (PPACA), with a 5-4 decision.

Former McDonald's employee files lawsuit against franchisee

June 28, 2012

Marquita Thompson, who worked at a Chicago McDonald's unit, has filed a lawsuit against franchisee DKA Enterprises LLC for circumstances surrounding her…

Canadian court orders Dunkin' Donuts to pay $16.4M in franchisee suit

June 26, 2012

After a legal proceeding that lasted nine years, the Superior Court of Québec's Justice Daniel H. Tingley ordered Dunkin' Brands Canada Ltd. to pay plaintiffs…

Feds charge a suspected major cyber thief

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

Everyone in retail can breathe a little easier today knowing that federal authorities have charged David Benjamin Schrooten, or as he is known in cyber space…

Dunkin' Brands sued for racial discrimination

May 29, 2012

An Indian American franchisee has filed a lawsuit against Dunkin' Brands for racial discrimination.

Four Strategies to Negotiating a Rent Reduction

Preparation, facts and a good attitude can go a long way to trimming a restaurant's lease.

The most important issue facing restaurant owners today: tip reporting

by Rick Casmass — VP Marketing, Valiant

I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department). I’ve been a busboy, a waiter, a bartender, and…

Value Menu: The top 12 benefits of digital menu boards [Infographic]

by Alicia Kelso — Editor, QSRWeb.com

We surveyed QSR and fast casual operators to learn the top benefits of digital menu boards. We turned the results into this cool infographic.

KFC ordered to pay $8.3 million for salmonella poisoning

April 27, 2012

An Australian judge ordered KFC to pay $8.3 million in damages to the family of a girl who suffered brain damage from salmonella poisoning after eating a…

Another salmonella lawsuit filed against Taco Bell

April 19, 2012

The Salmonella attorneys of Marler Clark have filed another lawsuit against Taco Bell on behalf of an Oklahoma child who was hospitalized with a Salmonella…

Judge dismisses McDonald's Happy Meal lawsuit

April 5, 2012

A contentious year-and-a-half-long battle for McDonald's seems to be over for now. On April 4, a San Francisco judge tossed a lawsuit against the chain for…

McDonald's coffee focus of two new lawsuits

March 26, 2012

Yet again, McDonald's is defending its hot coffee in court – this time as part of two new lawsuits brought forth by customers claiming they experienced burns…

Australian millionaire sues Yum! Brands for blocking franchise sale

March 21, 2012

Jack Cowin, an Australian millionaire who made his money in the quick-service industry, has sued Yum! Brands for blocking his attempts to sell the franchise…

$2 billion lawsuit against Tim Hortons dropped

March 1, 2012

A $2 billion class action lawsuit brought forth by Tim Hortons franchisees against the parent company has been rejected by a judge.