Former McDonald's employee files lawsuit against franchisee

June 28, 2012

Marquita Thompson, who worked at a Chicago McDonald's unit, has filed a lawsuit against franchisee DKA Enterprises LLC for circumstances surrounding her…

Canadian court orders Dunkin' Donuts to pay $16.4M in franchisee suit

June 26, 2012

After a legal proceeding that lasted nine years, the Superior Court of Québec's Justice Daniel H. Tingley ordered Dunkin' Brands Canada Ltd. to pay plaintiffs…

Feds charge a suspected major cyber thief

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

Everyone in retail can breathe a little easier today knowing that federal authorities have charged David Benjamin Schrooten, or as he is known in cyber space…

Dunkin' Brands sued for racial discrimination

May 29, 2012

An Indian American franchisee has filed a lawsuit against Dunkin' Brands for racial discrimination.

Four Strategies to Negotiating a Rent Reduction

Preparation, facts and a good attitude can go a long way to trimming a restaurant's lease.

The most important issue facing restaurant owners today: tip reporting

by Rick Casmass — VP Marketing, Valiant

I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department). I’ve been a busboy, a waiter, a bartender, and…

Value Menu: The top 12 benefits of digital menu boards [Infographic]

by Alicia Kelso — Editor, QSRWeb.com

We surveyed QSR and fast casual operators to learn the top benefits of digital menu boards. We turned the results into this cool infographic.

KFC ordered to pay $8.3 million for salmonella poisoning

April 27, 2012

An Australian judge ordered KFC to pay $8.3 million in damages to the family of a girl who suffered brain damage from salmonella poisoning after eating a…

Another salmonella lawsuit filed against Taco Bell

April 19, 2012

The Salmonella attorneys of Marler Clark have filed another lawsuit against Taco Bell on behalf of an Oklahoma child who was hospitalized with a Salmonella…

Judge dismisses McDonald's Happy Meal lawsuit

April 5, 2012

A contentious year-and-a-half-long battle for McDonald's seems to be over for now. On April 4, a San Francisco judge tossed a lawsuit against the chain for…

McDonald's coffee focus of two new lawsuits

March 26, 2012

Yet again, McDonald's is defending its hot coffee in court – this time as part of two new lawsuits brought forth by customers claiming they experienced burns…

Australian millionaire sues Yum! Brands for blocking franchise sale

March 21, 2012

Jack Cowin, an Australian millionaire who made his money in the quick-service industry, has sued Yum! Brands for blocking his attempts to sell the franchise…

$2 billion lawsuit against Tim Hortons dropped

March 1, 2012

A $2 billion class action lawsuit brought forth by Tim Hortons franchisees against the parent company has been rejected by a judge.

Yum! Brands sued for using recipes without permission

February 27, 2012

TR & B Corporation has filed a lawsuit against Louisville, Ky.-based Yum! Brands for using recipes without permission.

KFC joins British Retail Consortium

February 15, 2012

KFC has become the latest foodservice company to join the British Retail Consortium (BRC).

When is food service NOT a restaurant?

by Betsy Craig — pres, menutrinfo.com

If you own a place that sells prepared food for people to eat, you're in the restaurant business, right? Not necessarily.

Cold Stone Creamery sued by franchisee association

January 24, 2012

A lawsuit was filed Monday against Cold Stone Creamery and its parent company Kahala on behalf of an independent franchisee association. According to Blue Mau…

Arby's names new chief development officer

January 23, 2012

Arby's Restaurant Group Inc. has named Nils Okeson as general counsel and chief development officer. Okeson will also serve as a member of the brand's…

Wendy's names Tim Hortons, Yum! veteran as general counsel

January 16, 2012

Less than a week after announcing his departure from Ontario-based Tim Hortons, Scott Toop has been named as senior vice president, general counsel and…

But I thought it was being done – Inspecting the expected

We may have too much faith that it cannot happen, or won’t happen or we’re simply naïve. Perhaps we don’t seek, therefore we don’t find. Maybe it’s…