KFC retains brand image control

January 31, 2011

On Monday, Judge Leo E. Strine Jr. of the Delaware Court of Chancery ruled that KFC and its franchisees must compromise on brand image and advertising…

Chick-fil-A states position in anti-gay snafu

January 30, 2011

When word got out that a Chick-fil-A operator provided lunch to an anti-gay marriage retreat sponsored by the Pennsylvania Family Institute earlier this month…

Taco Bell fights back with transparency

by Alicia Kelso — Editor, QSRWeb.com

Damage control methods have changed significantly with the advent of social media.

Taco Bell responds to lawsuit; threatens countersuit

January 24, 2011

Irvine,Calif.-based Taco Bell Corp. has responded to a lawsuit brought forth this week by Alabama law firm Beasley Allen claiming that the company misleads…

Where’s the beef? Taco Bell sued on behalf of all consumers

January 23, 2011

Beasley, Allen, Crow, Methvin, Portis & Miles P.C., a Montgomery, Ala.-based law firm, has filed a lawsuit against Taco Bell, claiming it misleads…

MTV show too racy for Taco Bell

January 20, 2011

Taco Bell’s commercials have rarely been mundane. The company gave us a talking Chihuahua, a comic book-inspired Super Delicious Ingredient Force and Charles…

Massachusetts restaurants prep for food allergy law

January 12, 2011

As of Feb. 1, all Massachusetts restaurants will be required to have a certified food protection manager on staff.

Subway testing gluten-free options

January 5, 2011

The Subway restaurant chain is currently testing two gluten-free menu items in the Dallas and Tyler, Texas markets. The trial options roll out Jan. 10.

Dunkin’ Donuts takes franchisees to court

January 4, 2011

Dunkin’ Donuts is driving an effort to withdraw the franchise rights of three separate unit operators in Billerica, Mass., a town 20 miles northwest of Boston…

KFC slapped with tax bill

January 2, 2011

KFC Corp. has been ordered to hand over almost $250,000 in unpaid corporate income taxes to the state of Iowa.

Menu labeling is HOT for 2011!

by Betsy Craig — pres, menutrinfo.com

As the New Year began, California decided to stand firm and strong on a very interesting topic for anyone that is in the food service business: menu…

McDonald’s accused of violating privacy

December 29, 2010

McDonald’s is one of four companies accused of using their Internet ads to mine for consumer data, including websites visited, and ultimately invading the…

CNBC gets icy response from Cold Stone Creamery

December 28, 2010

CNBC’s documentary “Behind the Counter: The Untold Story of Franchising,” which aired Dec. 15, seemed to peel back the layers of the $1.3 trillion franchising…

Nathan’s Famous denied license termination request

December 19, 2010

Nathan’s Famous Inc. is not entitled to prematurely terminate its license agreement with SMG Inc., a circuit court in Cook County, Illinois ruled on Friday.

New BK management sends franchisees to bed earlier

December 15, 2010

Nocturnal Burger King fans craving a Whopper at 1:59 a.m. are now going to have to wait it out. The company, under new management, has decided it will no…

McDonald’s lawsuit means spit

December 9, 2010

A Chicago woman craving a McDonald’s cheeseburger for breakfast was instead served something  not included on the breakfast menu – spit.

Food Safety Reform Bill passes Senate vote

by Valerie Killifer — senior editor, NetWorld Alliance

November 30, 2010

The National Restaurant Association has applauded Tuesday’s Senate passage of S. 510, the Food and Drug Administration (FDA) Food Safety Modernization Act.

McDonald's manager gains weight, wins lawsuit

October 28, 2010

A former franchise manager of a Brazilian McDonald's has won $17,500 in a lawsuit stemming from his 65-pound weight gain.

Judge says no to group suit against McDonald's

October 27, 2010

A group of consumers who filed a lawsuit against McDonald's for contributing to childhood obesity will not be able to proceed with the case as one unit.

That settles it: DQ allows competitor to continue selling Blizz

October 26, 2010

Craving a Dairy Queen Blizzard? How about a Yogubliz Blizz? Although they sound alike, they're "relatively dissimilar," according to a judge in the U.S.