Subway celebrates 1st anniversary of MVP Rewards program

September 26, 2024

Subway is celebrating the first year of its MVP Rewards program, which launched in Sept. 2023. Fans have unlocked exclusive offers, Subway Cash, birthday…

Boosting customer loyalty: 6 essential tips for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Building customer loyalty in the restaurant industry is crucial for long-term success. These six tips can help restaurants obtain and retain customers.

White Castle revamps its loyalty program

September 19, 2024

White Castle has revamped its loyalty program. The Craver Nation Rewards now adds a point system and a tiered element to Craver Nation, which was introduced in…

How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…

Burger King, Walmart partner on customer deal

August 23, 2024

Burger King and Walmart have partnered to offer an exclusive dining benefit for Walmart+ members. Walmart+ members will enjoy 25% off any Burger King digital…

How operators can optimize loyalty programs to thrive during inflation

by Mo Chaar

Learn how restaurant operators can enhance their loyalty programs during inflation by focusing on personalization, leveraging AI technology and rewarding…

Church's Texas Chicken selects PAR Punchh for loyalty program

August 22, 2024

Church's Texas Chicken has selected ParTech Inc.'s PAR Punchh loyalty program to bring guests closer to exclusive rewards and offers, according to a press…

Church's Texas Chicken launches rewards program

August 6, 2024

Church's Texas Chicken has launched a rewards program, Real Rewards. To celebrate the launch of Real Rewards, the brand will give away free Church's Texas…

Thanx + Qu: Shaping the Future of Guest Engagement

Qu is excited to announce our partnership with Thanx, enhancing guest engagement through Loyalty 3.0. This integration uses rich guest data for personalized…

Thanx partners with Bite to enhance QSR, fast casual restaurant experience

June 18, 2024

Thanx, a guest engagement and retention platform for restaurants, is partnering with Bite, a provider of intelligent kiosk solutions for fast-casual and QSR…

Jollibee takes flight: Filipino QSR's US growth hits 100 stores and beyond

by Mandy Wolf Detwiler — Editor, Connect Media

Jollibee has 101 stores in North America, but with franchising on the horizon, the Filipino favorite will soon become your competition.

GivexEngageAI Offers New Engagement Strategies

Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…

Presented by FastCasual.com

Long John Silver's releases app, loyalty program for 1st time

by Mandy Wolf Detwiler — Editor, Connect Media

Long John Silver's has released an app and a loyalty program called the Seacret Society. Director of Marketing Jason Anthony explains the strategy to add the…

IHOP, Potbelly, vPromos execs talk loyalty programs at Restaurant Franchising & Innovation Summit

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant leaders from IHOP, Potbelly, The European Pizza Company and vPromos spoke about what makes their loyalty programs tick at the Restaurant Franchising…

Loyalty 3.0: Elevating Guest Engagement Through Deeper Insights

Explore Loyalty 3.0 with Qu's latest insights. Discover how data-driven, personalized interactions are revolutionizing restaurant loyalty programs. This…

Long John Silver's sets sail on digital seas with new app, loyalty program

May 16, 2024

Long John Silver's is diving headfirst into the digital age with the launch of a mobile app and loyalty program, Seacret Society. The initiatives aim to…

The value of loyalty programs for grocery stores

A loyalty program has a positive impact by increasing customer frequency, improving customer retention, growing the average basket, and ensuring profitability.

Tims China exceeds 20M loyalty club members

April 10, 2024

Tims China, the operator of Tim Hortons coffee shops and Popeyes restaurants in China, has surpassed 20 million registered loyalty club members on March 31…

Arby’s rewards members get free sandwiches in April

April 3, 2024

Arby's is offering its loyalty members a surprise deal this month — four free online sandwich redemptions.

Wendy's to leverage PAR's Punchh solution for loyalty program

March 28, 2024

Wendy's has selected ParTech Inc.'s PAR Punchh loyalty solution to advance its already successful loyalty program, according to a press release.