Inflation exposes gaps in restaurant loyalty, physical experience

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hope Neiman, CMO for Tillster, explains how restaurants can create more meaningful interactions with the guest and leverage technology for a best-in-class…

Panda Express launches 1st point-based rewards program

May 31, 2023

Panda Express has launched Panda Rewards, its first points-based national rewards program. To encourage guests to sign up, the brand will offer registrants a…

Restaurant deal activity jumps in Q1

May 30, 2023

The number of restaurant consumers using a deal jumped a bit in the first quarter of 2023 with an 8% growth spike compared to a year ago, according to data…

Cinnaholic on a roll to bring joy of signature sweets to the world

by Mandy Wolf Detwiler — Editor, Networld Media Group

Cinnaholic has more than 87 units. The signature roll brand is far from the typical sweet snack. It offers a completely customizable menu of rolls and desserts…

Loyalty programs help increase restaurant's bottom line

by Mandy Wolf Detwiler — Editor, Networld Media Group

Loyalty programs have become bigger, better and more intuitive than ever. Rewards programs help a guest feel wanted and special, encourage repeat visits and…

WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

by Mandy Wolf Detwiler — Editor, Networld Media Group

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…

BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…

3 tips for getting the most out of loyalty programs

by Mandy Wolf Detwiler — Editor, Networld Media Group

April 7, 2023

Loyalty programs are more intuitive than ever, and the stakes are high for customer data. Here are three tips to get the most out of your loyalty programs from…

Paytronix, mParticle team on data integration

March 21, 2023

Guest engagement provider Paytronix and mParticle, a customer data platform, are partnering on an initiative that will let brands connect data from Paytronix…

Subway brings back Footlong Pass giving 50% off footlong sandwiches

March 20, 2023

The Footlong Pass is back at Subway for an undisclosed amount of time. The pass is $15 and gives guests 50% off a footlong sub every day.

Beyond the discount: 6 ways to evolve customer loyalty

Loyalty programs have become more intuitive and smarter that ever. Here are six ways brands can optimize their current loyalty initiatives.

Thanx teams with Personica to boost rewards management flexibility

February 28, 2023

Thanx, a loyalty and guest engagement platform, is partnering with marketing and analytics platform provider Personica to provide restaurant customers with…

Chicken Salad Chick, Cava, Tazikis score high in Merchant Centric report

February 15, 2023

Cava, Chicken Salad Chick, Tazikis, Skyline Chili and Cheba Hut all scored high for price, value and loyalty, winning more praise than complaints in a Merchant…

Unlocking Memorable Restaurant Experiences by Enhancing Brand Consistency

Customers expect standardized experiences and when those expectations are not met, it can cause confusion, misinterpretation of company values, loss of trust…

Paytronix debuts bold look to reflect loyalty changes

February 1, 2023

Paytronix, a loyalty technology provider, is boasting a new look that reflects the industry shift related to customer loyalty and indicates that brands need to…

How loyalty programs encourage repeat customers

by Len Covello — CTO, Engage People

Research shows consumers are increasingly leaning on loyalty programs as the cost of everything from gas to groceries continues to rise. Here are four ways…

What Is Artificial Intelligence, And How Does It Impact Your Point-Of-Sale?

AI has become increasingly engrained in the modern technology we use every day, from our smartphones to our point-of-sale (POS) systems. Incorporating AI POS…

How Another Broken Egg Cafe Dominates the Breakfast and Brunch Category

Join Another Broken Egg Cafe President and Chief Executive Officer Paul Macaluso and Revel Chief Strategy Officer Chris Lybeer for a webinar focused on how…

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Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.

Red Chickz, Brix Holdings, Thanx execs talk loyalty programs, personalization, social media

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three executives spoke about issues in the restaurant industry at the Fast Casual Executive Summit held last month in Indianapolis, Indiana.