Believe, belong and remember: One last lesson from Ted Lasso

I have just spent the last several days at our Fast Casual Executive Summit where I was able to reconnect with old friends, meet new ones and lean into what…

Rita’s offers discounted frozen coffee, matcha for National Coffee Day

September 28, 2026

Rita's Italian Ice & Frozen Custard is celebrating National Coffee Day, Sept. 29, with $1.99 small Cold Brew Frozen Coffees and Frozen Matchas at…

Latest Ted Lasso serves up Wingstop, Taco Bell and a lesson in brand fandom

by Valerie Gritton — Editor, Pizza Marketplace

The restaurant of tomorrow takes center stage at #QSRNext 2026

by Valerie Gritton — Editor, Pizza Marketplace

#QSRNext 2026 will bring together restaurant executives and industry leaders to explore the forces reshaping quick service, including AI, drive-thru…

Arby’s taps ‘Love Island’ star Caleb McDaniel to promote Steak Nuggets

September 15, 2026

Reality TV personality, model and influencer Caleb McDaniel is teaming up with Arby's to promote the return of Steak Nuggets, according to a news announcement.

Wendy’s lands in top 5 for burger QSR customer loyalty

September 15, 2026

Wendy's ranks among the top five U.S. burger chains for customer loyalty, according to a new report from advertising technology company Simpli.fi.

White Castle launches Craver Nation Rewards season 3 after members save $5.1M

September 14, 2026

White Castle is launching Season 3 of its Craver Nation Rewards loyalty program Sept. 15 after members saved a combined $5.1 million through rewards, deals…

Carl's Jr. launches cooked-to-order burger strategy

September 10, 2026

Carl's Jr. is changing how it makes burgers, launching a systemwide "Burger Revolution" that shifts its more than 1,000 U.S. restaurants to a cooked-to-order…

Loyalty programs have become new front line of QSR fraud

by Stuart Mann — Head of Industry Product Engagement, Accertify

A recently disclosed data breach at Chick-fil-A made headlines for the type of accounts that were targeted. It was reportedly a credential stuffing attack that…

Touchdown: Little Caesars scores big with Justin Jefferson, Jared Goff, George Kittle

August 18, 2026

Little Caesars is returning for its fifth year as the Official Pizza Sponsor of the NFL with its 2026 campaign featuring national partnerships with Justin…

Taco Bell teams up with Tajín, Peso Pluma for new LTO lineup

August 12, 2026

Taco Bell is bringing Tajín's iconic chile lime flavor to its fan favorites, creating a limited-time lineup that kicks off August 13, according to a news…

Hungry Howie’s partners with DoorDash for massive digital overhaul

by Mandy Wolf Detwiler — Editor, Connect Media

Hungry Howie’s has partnered with the DoorDash Commerce Platform to completely overhaul its digital ecosystem — including a rebuilt app, unified customer…

The next generation of QSRs Part 2: How AI, personalization are turning loyalty into a growth engine

by Valerie Gritton — Editor, Pizza Marketplace

Following Part 1’s look at how rising costs and changing consumer expectations are reshaping value, Part 2 examines how QSR brands are using loyalty data, AI…

Hungry Howie's partners with DoorDash to overhaul digital ordering, loyalty program

July 14, 2026

Hungry Howie's and DoorDash have partnered to overhaul the pizza chain's digital ordering system, website, mobile app and loyalty program, according to a press…

Häagen-Dazs Shops debuts Sundae Series with Sunday rewards club

July 9, 2026

Häagen-Dazs Shops is introducing a new Sundae Series nationwide, featuring a collection of three classic ice cream sundaes available through Nov. 4, according…

Inside the tech stack: How Mattenga’s Pizzeria mastered SEO, 8-second reordering

by Mandy Wolf Detwiler — Editor, Connect Media

In this podcast episode, Mattenga’s Pizzeria co-owner Enga Stanfield explains how partnering with owner.com and leveraging technology helped her independent…

Presented by Owner.com

Deliverect, DataCandy partner for loyalty

May 14, 2026

Deliverect has partnered with loyalty and gift card provider DataCandy to allow quick service and enterprise restaurant operators to reward customers through…

Pizza Hut relaunches Hut Rewards as next-generation membership platform

April 21, 2026

Pizza Hut has relaunched its Hut Rewards program, transitioning the loyalty platform into a next-generation membership designed to provide ongoing value and…

Why small businesses treat loyalty like a luxury — and why that’s killing them

by David Strauss — SVP Sales, SumUp

In an era of declining general traffic, the most successful QSR operators are those who treat loyalty and retention as a core operational priority rather than…

Chick-fil-A offers free chicken biscuit to rewards program members

February 17, 2026

Chick-fil-A is offering a free Chick-Fil-A Chicken Biscuit through its app for Chick-fil-A One rewards program members from today through Feb. 28, according to…