McDonald's celebrating National Coffee Day with giveaway

September 17, 2012

McDonald's restaurants along the East Coast will be giving away free 12 oz. coffees every day from Sept. 23 through Sept. 29 in celebration of National Coffee…

Tim Hortons kicks off Smile Cookie charity fundraiser

September 17, 2012

Tim Hortons has kicked off its annual Smile Cookie fundraiser to benefit local charities throughout Canada.

White Castle introduces grilled chicken Sliders

September 17, 2012

White Castle has introduced three new savory grilled chicken sliders, available as original, bacon ranch and BBQ onion options.

Most social media conversation about QSRs is positive

September 14, 2012

A new report from monitoring company Sysomos shows that most social media conversations about quick-service brands are positive. All conversations analyzed …

TCBY, Mrs. Fields Cookies eye Seattle as priority market

September 14, 2012

TCBY is eyeing the Seattle area as a priority market for continued expansion, along with its sister brand, Mrs. Fields Cookies. The company is currently…

McDonald's crew members commit to week-long volunteer effort

September 14, 2012

During the week of Sept. 17-23, all McDonald's locations in the Pennsylvania, New York and West Virginia region will send crew members to volunteer at local…

Taco Bell Foundation's mentorship program expands

September 14, 2012

The Taco Bell Foundation for Teens has expanded its "Graduate to Go Studios" mentorship program with the unveiling of a multimedia studio at the Boys &…

Dunkin' Donuts kicks off Alzheimer's Association campaign

September 14, 2012

For the fourth consecutive year, Dunkin' Donuts and the Alzheimer's Association Massachusetts/New Hampshire Chapter will partner for the "Purple with a…

Nielsen research, restaurant CEOs say ‘Mobile is it’

by Jitendra Gupta — Mobile CRM Director, Punchh

Sports and politics are dissected endlessly in the media, but it's my hunch that Americans spend significantly more time talking about food. Big games happen…

New Popeyes digital campaign plays on 2012 election season

September 13, 2012

Popeyes Louisiana Kitchen and its digital AOR Campbell Mithun have launched a series of "Vote Handcrafted" videos for a marketing campaign that plays on the…

How Plink works: A Q&A with CEO Peter Vogel

At this year's Retail Customer Experience Executive Summit, attendees got to spend some time with Peter Vogel, CEO of Plink, a platform that allows shoppers…

Restaurant industry's summer of accidental politics coming to an end

by Alicia Kelso — Editor, QSRWeb.com

Every company big or small takes a risk by making a statement that even remotely resembles something political.

Krispy Kreme hosting Talk Like a Pirate Day giveaway

September 12, 2012

Krispy Kreme is celebrating the annual Talk Like a Pirate Day, Sept. 19, with a doughnut giveaway. On that Wednesday, any guest who visits a Krispy Kreme…

New Burger King website includes guest Q&A section

September 12, 2012

The Burger King system in Latin America and the Caribbean has launched a new, region-wide, unified website. For the first time, every country across the region…

Record number of restaurants join No Kid Hungry campaign

September 12, 2012

Share Our Strength's Dine Out for No Kid Hungry, a week-long fundraiser to help end childhood hunger in the U.S., will be held at participating restaurants…

McDonald's adding calorie information, testing fruit and veggie options

The company also plans to test additional produce side options and grilled chicken choices for Happy Meals. 

Dairy Queen searching for new agency after 15 years

September 11, 2012

Dairy Queen is conducting a search for a new advertising agency. New York-based Grey Advertising has been the brand's creative agency for the past 15 years and…

Burger King surpasses McDonald's in UK customer satisfaction

by Alicia Kelso — Editor, QSRWeb.com

September 10, 2012

A new report from the National Customer Satisfaction Index indicates that customer satisfaction with restaurants in the United Kingdom is on an upswing.

Teens inspire creation of Taco Bell's Live Large Burrito

September 10, 2012

As part of the Taco Bell Foundation for Teens and its Graduate to Go initiative, 90 teenagers from Boys and Girls Clubs across Southern California recently…

Burger King partners with The Jungle Book TV series

September 10, 2012

DQ Entertainment International (DQE), producer and global rights owner of "The Jungle Book" 3D CGI animated TV series, along with SMC Entertainment Group Inc.…