Ovation, Tap leaders share tips on crafting a guest feedback strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A panel talk at the upcoming Restaurant Marketing Workshop will deliver insight on not only getting a guest feedback approach up and running but tips and…

5 restaurant marketing mistakes that cost traffic, leads, revenue

by Mike Kresch — VP of Strategy, Moburst

Restaurants often fail to see a return on marketing when they treat it as a series of disconnected efforts rather than a cohesive, data-driven system focused…

Papa Johns, Disney team up for global 'Toy Story 5' marketing campaign

May 6, 2026

Papa Johns has partnered with Disney and Pixar to celebrate the upcoming release of "Toy Story 5," which arrives in theaters June 19, according to a press…

Disposable cameras and raw reactions: Why 'imperfect' social media content is winning in 2026

by Mandy Wolf Detwiler — Editor, Connect Media

Marketing leaders from Via 313, ATL Wing Spot, and Hook + Ladder explain how multi-unit restaurant brands can drive sustained foot traffic in 2026 by balancing…

Burger King to launch limited-time menu inspired by upcoming Star Wars movie

May 1, 2026

Burger King will launch a limited-time menu on May 4 to promote the upcoming theatrical release of "Star Wars: The Mandalorian and Grogu," according to a press…

McDonald's to release 'Stranger Things' Happy Meal

April 30, 2026

McDonald's is set to release a "Stranger Things: Tales From '85" Happy Meal on May 5 in the U.S., according to a press release.

Diving deeper: Looking beyond sales for improved restaurant marketing

by Bradley Cooper — Editor, Connect Media

At the Restaurant Marketing Workshop in Boston from June 2 to 3, panelists will discuss how to do a deep dive into your brand's marketing and menu decisions.

More than a post: Turning influencers into content engines for your restaurant

by Mandy Wolf Detwiler — Editor, Connect Media

At the Restaurant Franchising and Innovation Summit, marketing experts discussed the evolution of influencer marketing from a secondary tactic into a core…

Cinnabon to release Harry Potter-inspired Butterbeer treats for limited time

April 24, 2026

Cinnabon is partnering with Warner Bros. Discovery Global Consumer Products to release two limited-time menu items inspired by the Harry Potter franchise's…

No clicks given: How to get AI to recommend your restaurant

by Cherryh Cansler — Publisher, FastCasual.com

The shift has brought us to a new frontier: GEO (Generative Engine Optimization). If SEO was about being found by a search engine, GEO is about being…

Jollibee to launch Final Fantasy XIV themed meals, exclusive in-game content

April 20, 2026

Fried chicken brand Jollibee is teaming up with the multiplayer online role-playing game Final Fantasy XIV Online for a limited-time collaboration launching…

Golden Chick secures exclusive branding rights on crew gear in Texas Rangers extension

April 15, 2026

Golden Chick is expanding its partnership with the Texas Rangers by incorporating the club's 2026 City Connect primary logo into its employee uniforms…

Design experiences that earn loyalty from day one

Traditional experience management starts after the interaction, but with Ignite Communities, people are brought into the process much earlier.

Presented by Service Management Group

The real cost of a broken customer experience (CX): Revenue loss, operational drag, and brand damage

The true cost of a broken CX extends far beyond a single transaction. It compounds over time, affecting revenue, operational efficiency, employee engagement…

Flavor sheriffs wanted: Carl’s Jr. to trade free sandwiches for photos of bland food

April 14, 2026

Carl's Jr. is launching a new campaign to target what it calls criminally bland chicken sandwiches by offering a reward for those who help round up the usual…

Meet the Top 30 Movers & Shakers: Restaurant Marketing

by Cherryh Cansler — Publisher, FastCasual.com

We’re proud to honor the 2026 Restaurant Marketing Top 30 Movers & Shakers, who will be recognized at the Restaurant Marketing Workshop on June 2–3 in Boston.

Hungry Howie's offers National Pet Day secret menu

April 9, 2026

Hungry Howie's is partnering with Happy Howie's to launch a limited-time secret menu for National Pet Day, offering pairings for both pizza fans and their dogs…

Domino’s debuts Slice Sauce with exclusive Shinola merchandise access

April 8, 2026

Domino's Pizza has partnered with fellow Michigan-based brand Shinola to offer customers exclusive access to a collection of black and gold watches and leather…

KFC drops its 1st single ‘Finger Lickin' Machine'

April 7, 2026

KFC is moving away from traditional advertising jingles with the release of its first musical single titled "Finger Lickin' Machine." The track is available on…

Jack in the Box launches slider meal, $75K giveaway for anniversary

April 6, 2026

Jack in the Box has launched its Smashed Jack Sliders Munchie Meal as part of the company's 75th anniversary promotion, according to a press release.