The service sucked, but that new logo looks great

by Nate DaPore — President and CEO, PeopleMatter

A great marketing campaign is only part of the equation for a successful business.

Arby's announces major franchise deal

July 11, 2012

Arby's Restaurant Group Inc. has announced the sale of 51 company-owned locations and extensive development rights for Dallas/Fort Worth to Guillermo…

Taco Bell gets creative with QR code to promote Cantina Bell menu

July 11, 2012

Taco Bell was an early adopter of QR coding within the quick-service segment, but now the chain is adding some creative flair to its mobile promotions.

Dunkin' Foundation awards more than $127K to nonprofit groups

July 11, 2012

The Mid-Atlantic Chapter of The Dunkin' Donuts & Baskin-Robbins Community Foundation (DDBRCF), comprised of local franchise owners and Dunkin' Brands…

Jersey Mike's beverage cups highlight non-profit partners

July 11, 2012

Jersey Mike's Subs is hoping to educate and inspire its customers nationwide this summer, while boosting the visibility of non-profit organizations with…

Wendy's introduces Son of Baconator cheeseburger

July 11, 2012

Wendy's has introduced a new burger specifically designed for bacon lovers. The Son of Baconator features thick, center-cut Applewood Smoked Bacon on top of…

Will Instagram become a more effective marketing tool than Facebook?

by Alicia Kelso — Editor, QSRWeb.com

Brands are stepping up their photo-based campaigns.

Survey: Most consumers use restaurant discounts while traveling

July 10, 2012

According to the newly released 2012 Restaurant.com Annual Dining Destinations and Deals survey, 61 percent of consumers planning a vacation said they search…

Baskin-Robbins marks National Ice Cream Day with Twitter sweepstakes

July 10, 2012

To help celebrate National Ice Cream Day, Baskin-Robbins is holding a Twitter sweepstakes July 15 to give ice cream lovers a chance to win $260 in…

Dunkin' Donuts' introduces egg bagel, jalapeno spread

July 10, 2012

Dunkin' Donuts has introduced new Egg Bagels to its menu lineup. Served oven-toasted, the new Egg Bagel features a soft, chewy inside, with an egg flavor.

Rocky Mountain Chocolate Factory posts record revenues

July 10, 2012

Rocky Mountain Chocolate Factory Inc., which franchises and operates chocolate and self-serve frozen yogurt stores and manufactures an extensive line of…

California McDonald's celebrates surfer Lakey Peterson

July 10, 2012

Central Coast McDonald's restaurants are hosting the "Catch the Waves with Lakey Peterson" Sweepstakes.

Jack in the Box signs Brad Paisley for marketing campaign

July 10, 2012

Brad Paisley is now appearing alongside Jack Box in a TV commercial promoting the All-American Jack Combo at Jack in the Box restaurants.

Recipe development efforts increase in childhood obesity fight

The foodservice industry is making healthy strides when it comes to serving nutritional meals to children.

Krispy Kreme celebrates 75th birthday with new doughnuts

July 9, 2012

Krispy Kreme has launched new birthday doughnuts just in time for its 75th anniversary celebration this weekend.

Cold Stone Creamery Canada unveils 10 Provincial Creations

July 9, 2012

To celebrate Canada's National Ice Cream Day, July 15, Cold Stone Creamery has unveiled 10 Provincial Signature Creations, representing each Canadian province.

KFC launches Original Recipe Bites

July 9, 2012

In what the brand is calling its biggest product launch since Kentucky Grilled Chicken, KFC has introduced Original Recipe Bites.

Bojangles' marks 35th anniversary

July 9, 2012

Bojangles' Famous Chicken 'n Biscuits celebrated its 35th birthday last week. The chain began as a small walk-up restaurant on the South End of Charlotte…

Jack in the Box introduces breakfast waffle sandwich

July 5, 2012

Jack in the Box has introduced a new breakfast waffle sandwich. Now available for a limited time at participating restaurants, the breakfast waffle sandwich…

Taco Bell hands digital account to new agency

July 5, 2012

Digitas has been handed Taco Bell's nearly $2 million digital account. The agency's San Francisco office has been in operation for about a month, according to…