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Operations Features

Emergency preparedness

by Valerie Killifer — senior editor, NetWorld Alliance

When disaster strikes, a restaurant's survival can depend on a good plan.

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Extended hours grow more common

But late-night service may pack on pounds, expose workers to risk.

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No-match reprieve could be short lived

Homeland Security rewriting regulation to ensure it passes muster.

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Meals by mobile

Text messaging could be the ordering avenue of the future.

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From part-time to president

Shirlene Lopez began her career sweeping the dining room at Del Taco. Now she's president.

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Surveillance integration

by Valerie Killifer — senior editor, NetWorld Alliance

New technologies are making it easier to mind your store and your revenue.

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Tracking trends

POS connectivity helps operators gain quick access to information from multiple stores

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Sexual harassment and the QSR

Relationships between supervisors and employees can spell trouble. Here's how to protect yourself.

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A sea of change for seafood

Shifting demographics may spawn new opportunities for seafood concepts, or leave them drowning in the wake.

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Taking rodents off the menu

Controlling rodents requires taking a hard look at your operation

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Beverage trends impact QSR sales

by Valerie Killifer — senior editor, NetWorld Alliance

Energy drinks, bottled water and more are taking over as the consumer's choice.

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Bigger burgers beef up business

Burger sizes and prices are changing the quick-serve landscape.

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Tailor made

QSR's use the local approach to attract community customers.

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NRA show highlights industry's best

by Valerie Killifer — senior editor, NetWorld Alliance

More than 2,000 exhibitors displayed at the 2007 restaurant show.

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Restaurants target real estate for growth

The focus turns to real estate as restaurants look for prime profits.

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NRA Show blows into Windy City

Hotel-Motel Show offers trends, insights and more.

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Handheld devices carve restaurant niche

Handheld's catch on as quick-serves bid for more efficient operations.

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The right stuff

An Arby's operator finds the formula for success.  

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Marketing to small fries isn't child's play

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

QSRs lead the way when it comes to marketing to children. 

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Finding and retaining the right employees

by Valerie Killifer — senior editor, NetWorld Alliance

Employee screening can help restaurant operators hire and retain the best employees for their business.

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