Operations News & Media

Subway recognized as top franchise opportunity

May 2, 2012

For the second year in a row, the Subway restaurant chain has been awarded the top ranking in the Franchise Direct Top 100 Global Franchises Rankings, which…

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Dairy Queen marks Oreo's 100th birthday with Facebook contest

May 2, 2012

Dairy Queen is marking Oreo's 100th birthday with a location-based, social media-driven contest that will net the winners $100,000.

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Hardee's aggressively expanding Florida presence

May 2, 2012

CKE Restaurants Inc. has announced its expansion plans for the development of new Hardee's restaurants throughout the greater Tampa, Fla., area. The company is…

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Wendy's franchisee secures capital for growth

May 2, 2012

The Briad Group has announced that it has entered into a new six-year $195 million senior secured bank credit facility. Bank of America Merrill Lynch and RBS…

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Vendor Safe webinar to focus on PCI Compliance

May 1, 2012

A new webinar from FastCasual.com and VendorSafe Technologies will focus on the financial implications restaurant operators could face by not maintaining PCI…

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Burger King creates social media sites for delivery service

by Alicia Kelso — Editor, QSRWeb.com

Company responds to fans that it will be expanding soon.

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Boulder, Colo.: Epicenter of food innovation

by Darrel Suderman — President, Food Technical Consulting

One of the ways Naturally Boulder Products contributes to the food innovation culture is by forcing participants to pitch new ideas every other year to proven…

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Arby's promotes 'Gourmazing' Market Fresh line

May 1, 2012

Arby's has brought back its popular Pecan Chicken Salad sandwich and wraps, part of its Market Fresh line, for a limited time.

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Krispy Kreme deploys NCR's cloud-management solution

May 1, 2012

NCR Corporation has announced that it has entered into a new agreement with Krispy Kreme to implement the NCR Aloha restaurant technology solution in all of…

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White Castle launches new 'Craver Nation' loyalty program

May 1, 2012

To kickoff National Hamburger Month, White Castle has launched a new loyalty program for its customers called Craver Nation. The program encourages Cravers to…

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Yum! Brands names new president and CFO

May 1, 2012

Louisville, Ky.-based Yum! Brands Inc. has announced the promotion of Rick Carucci, 54, to president, reporting to chairman and CEO David C. Novak.

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Jack in the Box Foundation fundraiser yields $350K

May 1, 2012

The Jack in the Box Foundation announced a $350,000 donation to Big Brothers Big Sisters, its primary charitable partner since 1998. Monies for the donation…

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Baskin-Robbins launches Men In Black 3 promotions

May 1, 2012

Baskin-Robbins, in partnership with Sony Pictures, will celebrate the release of Men In Black 3 with new frozen treats and promotions inspired by the…

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You want to franchise your restaurant: Now what?

by Harold Kestenbaum — Partner, Gordon & Rees, LLP

In my last blog, we discussed why your restaurant should be franchised. I will assume that you have listened to what I said and you have now made the decision…

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Three organizational challenges that hinder innovation (and the solutions to resolve them)

by Rob Connelly

There are three main challenges that hinder innovation: Playing catch up, ambiguity and underdevelopment of employees.

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McDonald's steps up iced coffee, lunch daypart promotions

April 30, 2012

As the weather heats up, McDonald's is stepping up its iced coffee promotion through its website and social media channels, touting its vanilla, caramel…

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Restaurant industry turns in strongest post-recession quarter

April 30, 2012

Driven by solid same-store sales and traffic results and an increasingly bullish outlook among restaurant operators, the National Restaurant Association's…

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Wendy's new ad campaign focuses on ingredients, preparation

April 30, 2012

Wendy's new advertising campaign, which debuted this month, focuses on consumer food choices and the benefits of choosing "Wendy's Way" with quality…

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SSP America adds six new restaurants at San Diego International

April 30, 2012

SSP America, the North American division of SSP Group and an operator of food and beverage brands in travel locations worldwide, has received unanimous…

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McDonald's finds its new 'Voice'

April 27, 2012

Chrislyn Hamilton, a McDonald's crew member from Brisbane, Australia, took top honors in the Voice of McDonald’s global singing competition with her rendition…

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