Operations News & Media

Breakfast, lunch sales rebounding

December 23, 2021

The breakfast daypart is rebounding, according to a report from The NPD Group.

The Greg Hill Foundation’s Restaurant Strong Fund, Grubhub award restaurant grants

December 23, 2021

Online food ordering and delivery marketplace Grubhub and The Greg Hill Foundation's Restaurant Strong Fund have awarded more than $4 million to 37…

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Inspire Brands: Anatomy of a technology transformation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Raghu Sagi of Inspire Brands shared the learnings the organization has uncovered over the last two years and the highlights of its companywide digital…

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Restaurant Brands International partners with Ant Group in Asia Pacific market

December 21, 2021

Restaurant Brands International, parent company to Tim Hortons, Burger King and Popeyes, has announced a regional partnership with the Ant Group to leverage…

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McDonald's provides free meals for tornado victims

December 20, 2021

McDonald's units in Kentucky, in conjunction with a McDonald's branded trailer called the McRig, are providing free hot meals for those affected by an EF-…

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Industry experts weigh in on 2022 trends

by Mandy Wolf Detwiler — Editor, Connect Media

The restaurant industry is facing challenges like never before. Industry experts weigh in on what 2022 holds in part one of our two-part look at future trends.

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Consumers a bit more impatient at drive-thrus, carryout

December 20, 2021

Consumers are becoming more impatient when waiting for their food at drive-thrus and pick-up windows thanks in part to technology in restaurants, according to…

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Why employee reviews still important to operations

by Mandy Wolf Detwiler — Editor, Connect Media

As more Americans leave their jobs, are performance reviews still viable in the workplace?

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McDonald's to get back $105M from fired CEO

December 17, 2021

McDonald's has settled its lawsuit against former CEO Steve Easterbrook, who must repay more than $100 million he received as severance for leaving the…

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Wetzel's Pretzels debuts drive-thru location

December 17, 2021

Pasadena, California-based Wetzel's Pretzels has opened a drive-thru prototype location in Hemet, Southern California.

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Taco Bell to raise minimum wage, offer plant-based meat

December 16, 2021

Taco Bell has outlined ambitious plans for 2022, including raising wages to $15 in company-owned stores and evolving its menu to include plant-based meats…

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Avoid these mistakes when buying commercial kitchen equipment

by Damon Shrauner — Senior Sales Consultant, chefbuyer.com

Kitchen equipment is costly. Making such a long-term investment means proper planning. Use these tips to help avoid the most common mistakes.

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Lyft teams with Olo on restaurant delivery

December 15, 2021

Ride share company Lyft is teaming up with Olo, and its on-demand commerce platform Dispatch, to deliver digital orders for Olo's restaurant network brands.

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Philadelphia to require COVID vaccine for indoor dining

December 14, 2021

Philadelphia is the latest city to require proof of vaccination inside dining establishments. Diners will have to show their vaccination card and a government…

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McDonald’s opens net zero carbon location in UK

December 13, 2021

The UK's first net zero carbon McDonald's has opened in Market Drayton, Shropshire, England, according to a BBC report.

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Yum China receives A rating for ESG

December 13, 2021

Yum China Holdings, Inc. has received an 'A' rating in the latest MSCI Environmental, Social and Governance Ratings for 2021. The company is one of only two…

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A&W celebrates 10 years under franchisee ownership

December 10, 2021

A&W is celebrating 10 years under franchisee ownership. Ten years ago, A&W was purchased by a tenacious group of franchisees to try and turn the…

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Fazoli’s, FAT Brands CEOs keynoting RFIS 2022

December 9, 2021

Fazoli's and FAT Brands made headlines last month when their CEOs Carl Howard and Andy Widerhorn, respectively, announced that FAT Brands was acquiring the…

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Americans won't return to pre-pandemic dining habits

December 9, 2021

Almost two-thirds (64%) of consumers do not plan to return to their pre-pandemic habits of dining in restaurants within the next six months, according to a…

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Roll-Em-Up Taquitos on a franchising fast track

by Mandy Wolf Detwiler — Editor, Connect Media

Roll-Em-Up Taquitos has three stores open, but 11 deals for 80 units in the works. With regional expansion plans, the company might just be coming to a center…

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