New social media monitoring, analytics tool hits market

February 11, 2014

Market Force Information, a provider of customer intelligence solutions, is helping restaurants and other multi-location businesses provide better customer…

Red Book Connect launches restaurant management mobile app

February 11, 2014

Fatburger is one restaurant chain that has already implemented Red Book Connect's new mobile app, Digital Red Book, to help managers communicate with…

Webinar to explore hiring, employee theft

February 11, 2014

On Thursday, Feb. 20 at 2 p.m. ET, Retail Customer Experience will host a live webinar, "Worth the Risk? How Hiring Assessments Can Catch Rising Employee Theft…

Restaurateur: Valued associates will take care of the customer

by Alicia Kelso — Editor, QSRWeb.com

Cameron Mitchell says the answer to any question is always 'yes.'

Dunkin' Brands expects to save $10M in interest this year from refinancing

February 10, 2014

Dunkin' Brands, parent company of Dunkin' Donuts and Baskin-Robbins, today announced it has completed the refinancing of its senior secured credit facility…

McDonald's U.S. cites weather for January sales woes

February 10, 2014

McDonald's Corporation today announced that global comparable sales increased 1.2 percent in January, driven by a strong performance in the Asia/Pacific…

4 things to consider when financing your restaurant

Small business financing is a relatively new industry and not everyone you speak to is reputable.

Nathan's Famous signs retail, restaurant agreement for Costa Rica

February 7, 2014

Nathan's Famous Inc. this week reported results for the third quarter of its 2014 fiscal year that ended Dec. 29.

Dunkin' Donuts introduced more than 40 new products in 2013

by Alicia Kelso — Editor, QSRWeb.com

The brand's mobile app has been downloaded more than 5.5 million times since its launch in August 2012.

Bizzare Foods' Andrew Zimmern to host event at NRA show

February 6, 2014

Andrew Zimmern, the host of Bizarre Foods with Andrew Zimmern and Andrew Zimmern's Bizarre World on the Travel Channel, will serve as host and emcee for the…

Sonic signs agreement for six new units in Upstate New York

February 6, 2014

Sonic Drive-In has signed a franchise development agreement for six new drive-ins in Syracuse and Watertown, N.Y., in the next four years.

Good Times opens first Bad Daddy's concept in Colorado

February 6, 2014

QSR chain Good Times Restaurants Inc. opened its first Bad Daddy's Burger Bar in Colorado, in Cherry Creek. The company said in a news release that this…

Dunkin' Brands approves quarterly dividend

February 6, 2014

Dunkin' Brands Group Inc., parent company of Dunkin' Donuts and Baskin-Robbins, today announced that its board of directors has declared a quarterly dividend…

Good Times turns in another double-digit sales bump

February 5, 2014

Colorado's Good Times Restaurants Inc. announced this week that its same-store sales for January 2014 increased 14.1 percent over the prior year, which had…

Product rollouts drive positive sales growth for Arby's in 2013

February 5, 2014

Arby's posted an annual same-store sales increase of 2.8 percent in 2013. According to a company news release, this outperformed the overall QSR industry…

Multicultural alliance recognizes restaurant industry's Black CEOs

February 5, 2014

According to the Multicultural Foodservice & Hospitality Alliance, this year's Black History Month is more significant thanks to a milestone achievement in…

As part of ongoing China rebound, KFC plans revamp in Q2

by Alicia Kelso — Editor, QSRWeb.com

Yum! Brands CEO David Novak says 2014 is a 'show me, don't tell me' year.

Hot Dog on a Stick files for bankruptcy

February 4, 2014

HDOS Enterprises, parent company of Hot Dog on a Stick restaurants, has filed a Chapter 11 bankruptcy petition in U.S. Bankruptcy Court, Central District of…

Rita's signs largest franchise development deal to date

February 4, 2014

Rita's Italian Ice has awarded its largest area franchise development agreement ever to Rita's GP LLC, based out of San Diego.

Krispy Kreme adds former Cold Stone president to executive team

February 3, 2014

Krispy Kreme Doughnuts announced that Dan Beem has been named senior vice president of the company and president — International, effective later this month.