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Operations News & Media

QSR workers walk off the job amidst heat wave conditions

July 22, 2013

Employees at a Chicago area Dunkin' Donuts and a New York City McDonald's claim they were forced to work in dangerously high temperatures during last week's…

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McDonald's CEO: 'We expect remainder of 2013 to remain challenging'

by Alicia Kelso — Editor, QSRWeb.com

In addition to pricing adjustments, McDonald's anticipates new product news and 'more suggestive' selling strategies at the order point to encourage trials.

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McDonald's issues quarterly dividend

July 19, 2013

McDonald's board of directors today declared a quarterly cash dividend of 77 cents per share of common stock payable on Sept. 17 to shareholders of record at…

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Arby's co-op selects redistribution services provider

July 19, 2013

As more quick-service chain brands look to redistribution to reduce costs and optimize supply chains, Consolidated Distribution Corporation LLC (CDC)…

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Fro.Zen.Yo signs franchise partners for rapid expansion

July 19, 2013

Fro.Zen.Yo has signed a new development agency franchise partner for the Cincinnati/Northern Kentucky market to open 25 units. The first unit is set to open…

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Sonic completes refinancing on portion of debt

July 19, 2013

Sonic Corp. has issued $155 million of 2013-1 Senior Secured Fixed Rate Notes in a private transaction. The net proceeds of the issuance will be applied to…

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Hardee's franchisee leverages tax credits for expansion

July 18, 2013

Saddle Peak LLC, an 11-unit Hardee's franchisee based in Little Rock, Ark., recently opened its newest Hardee's restaurant in Bryant, Ark. The company has…

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Foodler jumps into corporate food delivery space

July 18, 2013

Foodler, an online food ordering service, has announced its new corporate food delivery program, Foodler @Work. The service, which is targeted to the corporate…

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Revention releases new version of remote management solution

July 18, 2013

Revention has released a new version of its R-Enterprise Remote Management Solution to help restaurant owners mine real-time information to more efficiently…

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Bojangles' ranks on top for unit growth in chicken segment

July 18, 2013

Bojangles' was recently ranked No. 1 for percentage unit growth in the chicken segment by market research firm Technomic. Bojangles' showed 5.9 percent unit…

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DQ Grill & Chill opens two locations along Ohio Turnpike

July 17, 2013

Two new DQ Grill and Chill restaurants have opened in service plazas on the eastern end of the Ohio Turnpike. The westbound location is located in the Mahoning…

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Survey: Many customers want QSR delivery option

July 17, 2013

Restaurant DemandTracker has released its quarterly survey of 3,000 U.S. restaurant consumers — this time focusing on which QSRs would most likely benefit from…

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McDonald's plans Vietnam entry

July 16, 2013

McDonald's has signed Henry Nguyen as a developmental licensee for the Vietnam market. Nguyen is a Vietnamese businessman and founder of Good Day Hospitality.

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KFC veteran named CFO at El Pollo Loco

July 16, 2013

El Pollo Loco has named Larry Roberts as its chief financial officer. Roberts assumes his new role with nearly 30 years of experience, including more than 2…

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Massachusetts Restaurant Association names new CEO

July 16, 2013

The Massachusetts Restaurant Association (MRA) has named restaurant veteran Bob Luz as president and CEO. After 24 years, Peter Christie is retiring.

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McDonald's budgeting tool faces criticism

July 16, 2013

McDonald's has teamed up with Visa to include its Practical Money Skills information online at practicalmoneyskills/com/mcdonalds. The website includes guides…

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Del Taco's rebranding effort focuses on quality/value balance

by Alicia Kelso — Editor, QSRWeb.com

The initiative also includes two new menu platforms, an updated restaurant design and operational changes to enhance the guest experience.

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Krispy Kreme approves $50M share repurchase

July 14, 2013

Krispy Kreme Doughnuts Inc.'s board of directors has approved the repurchase of up to $50 million of the company's common stock, effective immediately. The…

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Burger King delivery program added to Salt Lake City

July 12, 2013

Burger King's BK Delivers' program continues is rapid expansion, as the service has been added to Salt Lake City this week.

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NRA Educational Foundation given $950K donation boost

July 12, 2013

The National Restaurant Association Educational Foundation (NRAEF) has received $950,000 in donations from The Coca-Cola Company, Brinker International Inc.

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