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Operations News & Media

Burger King shifting to value messaging amidst tight competition

by Alicia Kelso — Editor, QSRWeb.com

Operations coaches now working with restaurant teams to standardize the customer experience across the U.S. system.

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Dunkin' Brands completes credit facility refinancing

February 15, 2013

Dunkin' Brands Group Inc., parent company of Dunkin' Donuts and Baskin-Robbins, announced it has completed the refinancing of its senior secured credit…

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Doc Popcorn co-founder recognized as 'Top Woman Entrepreneur'

February 14, 2013

Renee Israel, co-founder and chief marketing officer of Doc Popcorn, has received the Enterprising Women of the Year Award for 2013 from Enterprising Women…

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Celebrity chefs headline NRA Show's Culinary Showcase event

February 14, 2013

The National Restaurant Association announced that celebrity chefs from across the country — including Top Chef Masters winner Rick Bayless, Iron Chef's Cat…

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Minimum wage debate sends restaurant stocks into tailspin

February 14, 2013

The day after President Obama proposed an increase in the federal minimum wage — from the current $7.25 to $9 — during his State of the Union address, shares…

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KFC franchisee deploys MonkeyMedia catering solution

February 14, 2013

MonkeyMedia Software, a provider of catering solutions for multiunit restaurant operators, has announced that Mitra QSR, a KFC franchisee, selected…

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Wisconsin franchisees recognized by Culver's

February 14, 2013

John and Lori Faber, owners of the Culver's restaurant at 430 E. Verona Ave. in Verona, Wisc., are the recipients of the 2013 GM Culver Award. The award, named…

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Wendy's issues quarterly dividend

February 14, 2013

The Wendy's Company has declared its regular quarterly cash dividend of 4 cents per share. The dividend is payable on March 15, 2013, to stockholders of record…

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Restaurant franchise industry veteran starts strategic advisory firm

February 13, 2013

Franchise industry veteran Lynette McKee, CFE, announced today the launch of McKeeCo Services LLC, a franchising and development strategic advisory firm.…

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Subway franchise group elects new board officers

February 13, 2013

The North American Association of Subway Franchisees has elected its board officers for 2013. They include:

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President Obama proposes to increase minimum wage to $9

by Alicia Kelso — Editor, QSRWeb.com

State of the Union address touches on immigration reform, health care regulations and other topics that directly affect the restaurant industry.

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Franchise association outlines 2013 policies to accelerate job creation

February 12, 2013

The International Franchise Association released its 2013 Policy Platform in advance of President Obama's State of the Union address today. The platform makes…

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Henny Penny CEO honored by NAFEM

February 12, 2013

The North American Association of Food Equipment Manufacturers (NAFEM) presented Steven D. Cobb, CFSP, chairman and CEO, Henny Penny Corporation, Eaton…

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Burger King franchisee installs automated oil management system

February 11, 2013

Burger King franchisee Republic Foods has installed Restaurant Technologies Inc.'s automated oil management system at its 19 units in the Washington, D.C.…

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Yum! Brands plans expansion in Russia

February 11, 2013

Yum! Restaurants International's Oleg Pisklov said today that the company plans to open between 60 and 70 restaurants in 2013 in Russia and other Commonwealth…

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Massive winter storm forces restaurant closures

by Alicia Kelso — Editor, QSRWeb.com

If power outages last through Valentine's Day, businesses will take an even bigger hit, as the holiday is a high-traffic occasion.

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McDonald's U.S. January sales can't offset dismal global performance

February 8, 2013

McDonald's Corporation today announced that global comparable sales decreased 1.9 percent in January. Performance by segment was as follows:

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NRA: Restaurant job growth hit 17-year high in 2012

February 7, 2013

The restaurant industry added jobs at double the rate of the overall economy in 2012, and the National Restaurant Association expects this trend to continue in…

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Restaurant Rescue: 4 tips for flipping a failing restaurant

If your establishment is struggling, despite a terrific location, exciting concept, appealing menu and outstanding quality of food and service, perhaps it’s…

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TCBY CEO steps down

February 7, 2013

Tim Casey, CEO of Broomfield's Famous Brands International, has announced his resignation. Broomfield's Famous Brands includes TCBY and Mrs. Fields Cookies.

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