Operations News & Media
What else can I get you?
by Betsy Craig — pres, menutrinfo.com
Listen to your customers before -- and after -- tweaking your menu options, and teach your staff how to sell something new.
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Captain D's 2011 sales in the black for the first time in eight years
January 17, 2012
Captain D's concluded fiscal year 2011 with positive systemwide same-store sales growth; the first time since 2003 the company has achieved this accomplishment.
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Nestle Toll House Café debuts in Saudi Arabia
January 17, 2012
Nestlé Toll House Café by Chip, a dessert destination franchise concept, has announced the grand opening of its first café in the Kingdom of Saudi Arabia.
read nowChurch's Chicken changes up leadership team
January 17, 2012
Atlanta-based Church's Chicken has announced a handful of changes to its leadership team, spearheaded by newly appointed CEO Jim Hyatt.
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Pizza Hut, Subway, DQ ads among 'most effective'
by Alicia Kelso — Editor, QSRWeb.com
Ace Metrix measured consumer impact of every nationally breaking television spot in near real-time.
read nowWendy's names Tim Hortons, Yum! veteran as general counsel
January 16, 2012
Less than a week after announcing his departure from Ontario-based Tim Hortons, Scott Toop has been named as senior vice president, general counsel and…
read nowJack in the Box franchisee acquires 51 new units
January 16, 2012
GE Capital, Franchise Finance provided $18 million to Feast Foods LLC, a Jack in the Box franchisee based out of Marietta, Calif.
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Restaurant industry's 2012 trends shaped by demographics, nutrition
by Alicia Kelso — Editor, QSRWeb.com
NPD Group's research also expects retail competition to increase and commodity prices to affect menu offerings.
read nowWendy's testing high-end 'Black Label' burgers
January 16, 2012
Not long after rolling out its "mid-tier" W offering and Dave's Hot 'N Juicy line, Wendy's is testing yet another burger; this time on the higher-end of the…
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A lesson in loyalty
by Janet Eden-Harris — CMO & SVP Strategy, Market Force
Recession or not, the restaurant industry is here and growing. Consumers spend a huge percentage of their food budgets on eating out at restaurants, and…
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Tim Hortons unveils extra large coffee option
January 15, 2012
Tim Hortons has announced that it will be brewing its biggest offering of coffee ever with the introduction of a new extra large cup beginning Jan. 23.
read nowResidents protest McDonald's development in California town
January 15, 2012
Residents of Loma Linda, Calif., are fighting a development deal that would bring the first McDonald's restaurant to the town.
read nowTaco Bell taking cues from higher-end rivals
January 15, 2012
Amidst declining unit counts and a consumer perception of poor food quality, executives at Taco Bell are working to reimage the former Yum! Brands star.
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Under new leadership, Rita's Italian Ice ready for overseas debut
by Alicia Kelso — Editor, QSRWeb.com
New CEO offers insight on changes to store layouts and marketing plans.
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Dunkin' Donuts Chicago unit opens with new look, enhanced menu
by Alicia Kelso — Editor, QSRWeb.com
Dunkin' Donuts will open its 500th Chicago location Jan. 14. The milestone restaurant will feature a new design, with updated colors and coffee buzz words…
read nowNRA accepting nominations for inaugural Operator Innovations Awards
January 12, 2012
The National Restaurant Association is calling for nominations for its inaugural Operator Innovations Awards.
read nowMcDonald's extends Olympic sponsorship through 2020
January 12, 2012
In a press conference held today in Innsbruck, Austria – site of the inaugural Winter Youth Olympic Games – McDonald's announced its renewed sponsorship with…
read nowBurger King testing delivery service in DC area
January 12, 2012
Burger King is testing delivery service at a handful of restaurants in Virginia and Maryland. Bloomberg reports the trial currently includes four restaurants…
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California McDonald's awarded LEED Gold certification
January 12, 2012
A Riverside, Calif., McDonald's restaurant operated by McSpi Inc. turned its Golden Arches green in late 2010 after an extensive remodeling effort aimed to…
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Screening your background screener
by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob
If your application process takes too long, it could repel top talent, leading to bad hires, high turnover and lost profits.
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