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Operations News & Media

Wendy's posts solid third quarter comps, highest since '04

October 4, 2006

DUBLIN, Ohio — Wendy's International Inc. announced that preliminary same-store sales rose 4.1 percent at domestic company-owned stores and 3.9 percent at…

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Looming mushroom shortage could affect quick-service operators

Weather and energy costs have combined to tighten mushroom supplies, and that means prices are rising sharply.

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Text messaging speeds up fast-food service

September 24, 2006

AMonline: Consumers can now order and pay for meals by sending text messages from cell phones or Web sites to restaurants that participate in a new service…

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McDonald's to serve all-day breakfast

September 24, 2006

USA TODAY: McDonald's chief executive Jim Skinner said the QSR giant would take on breakfast-all-day kingpins Denny's and IHOP. McDonald's is the far-away…

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McDonald's considers serving breakfast all day

September 20, 2006

  The Chicago Tribune: Jim Skinner, chief executive at McDonald's Corp., told investment bankers at a Sept. 20 conference that it is testing a new kitchen…

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QSRs spray for pests, keep restaurants clean

Deliberate pest prevention measures in restaurants are essential, because one cockroach can equal 10,000 before you know it.

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Focusing on people before profits keeps Chick-fil-A flying high

September 4, 2006

Delaware Online: Chick-fil-A founder Truett Cathy has proved focusing on people before profits lowers turnover, increases quality and drives sales. The…

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Emerging Concept: Garlic Jim's Famous Gourmet Pizza

Filling the nationwide vacuum for speedy gourmet pizza delivery is the goal for 31-unit Garlic Jim's. The chain wants 500 pizza stores by 2013.

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QSRs strive to provide prompt drive-thru service

Improving drive-thru efficiency should be at the top of every operator's to do list. For years, it's been the breadwinner for the quick-service restaurant. But…

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McDonald's announces more executive changes

August 24, 2006

OAK BROOK, Ill. — A day after McDonald's announced president Mike Roberts resigned, the company announced the appointments of several new executives.   Ralph…

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Pastrami Burger equals solid sales for CKE Restaurants

August 23, 2006

CARPINTERIA, Calif. — CKE Restaurants Inc. credited the Pastrami Burger for a solid seventh period, which is when Carl's Jr. reintroduced the menu item. …

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McDonald's July comps up 3.8%

August 8, 2006

OAK BROOK, Ill. — McDonald's credited breakfast and strategic focus on premium products for solid July same-store sales.   Globally, McDonald's comparable…

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Old-fashioned principles keep Chick-fil-A flying high

A strong company built on loyalty to employees need never go public, says Chick-fil-A president Dan Cathy.

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McDonald's No. 1 QSR for people with kids

August 1, 2006

NEW YORK — McDonald's is the No. 1 fast-food brand among people with kids at home, according to consumer research firm Scarborough Research.   Thirty-one…

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What shows are left?

From the Mid-Atlantic Expo to MUFSO, there's plenty of booth space left.

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McDonald's opens gym for kids

July 9, 2006

LOS ANGELES — A Whittier, Calif.-based McDonald's restaurant opened its doors to the world's second McDonald's R Gym, a dedicated in-restaurant play area that…

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CKE Restaurants live by the fat

July 4, 2006

Associated Press: While McDonald's fights obesity claims, Carl's Jr. and Hardee's have introduced not-so healthy burgers.    "I think the health craze is…

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Chick-fil-A founder gives employees marital counseling

July 4, 2006

USA Today: With a 57-year marriage as a model, the founder of Chick-fil-A wants to help the marital unions of his workers, too.   S. Truett Cathy, 85, has…

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Arby's is thinking chicken

Chain became the first in the QSR segment to reach "natural" audience. Marketing campaign takes a stab at McDonald's and Wendy's.

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Arby's opens 3,500th store; CEO serves customers

June 29, 2006

ATLANTA — To celebrate the opening of Arby's 3500th restaurant, chief executive Roland Smith served customers through the drive-thru window. Arby's also gave…

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