Operations News & Media

Drive-thru regulations contribute to KFC closing

January 20, 2004

The Kentucky Fried Chicken restaurant at Branciforte Avenue and Water Street has closed, in part because of what the owner calls "restrictive" city regulations…

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Lawmakers want to head off glut of fast-food lawsuits

January 13, 2004

Michael Gonzales figures he eats junk food at his own risk. At a downtown McDonald's for lunch, Gonzales said Tuesday that people should not sue restaurants if…

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Drive-thru survey bags McDonald's

September 29, 2003

For the second year in a row, Chick-fil-A finished atop trade magazine QSR's annual "Best Drive-Thru In America" rankings.

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McDonald's reports August sales up 10%

September 7, 2003

U.S. Comparable Sales Up Nearly 9%, Europe Comparable Sales Up 1%.

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McDonald's to test McCafe coffee bars in U.S.

August 21, 2003

McDonald's says it will test market a string of coffee bars, called McCafes, in the United States in an attempt to cut into the market share of retail coffee…

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In-N-Out Burger carves niche in the fast-food market

July 26, 2003

By traditional fast-food industry standards, In-N-Out Burger seemingly is as retail-savvy as a hash house chef grilling patties into hockey pucks. The…

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McDonald's offers new brand vision

February 6, 2003

McDonald's Corp. (NYSE:MCD - News) has a new corporate mission statement -- "our customers' favorite place and way to eat," a theme it wants advertising…

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Hardee's shifts to a big-beef menu

February 2, 2003

While McDonald's and Burger King consider ending their cut-rate pricing on large sandwiches, Hardee's Food Systems wants to outflank them with a new line of…

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