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Operations News & Media

Why restaurants are dropping phone lines for voice bot systems

September 1, 2022

More restaurants are replacing direct phone lines with voice bots to allow workers to focus on serving, cooking and internal operations.

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Taco Bell Foundation commits to raising $100M by 2026

September 1, 2022

The Taco Bell Foundation is committing to raising $100 million by 2026 to continue supporting its nonprofit partners, scholars and changemakers. The Foundation…

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Tim Hortons expands U.S. footprint to Texas

September 1, 2022

Canada-based Tim Hortons will celebrate a grand opening of its first Texas location on Sept. 9 in Katy. The grand opening will feature giveaways, prizes, food…

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How to Create a Food-Safety-First Culture and Always be Audit Ready

Did you know September is national food safety education month? Here are some tips to help you create an operational culture focused on food safety in your…

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Papa Johns broadens efforts to fight food insecurity

August 31, 2022

Papa Johns and The Papa John's Foundation for Building Community has announced a goal to donate 10 million meals to those fighting food insecurity over the…

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California lawmakers approve bill empowering fast food workers

August 31, 2022

Fast food staff in California now have more power and protections due to a bill lawmakers passed this week despite opposition from restaurant owners.

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Jollibee expands footprint into Pennsylvania

August 31, 2022

Jollibee will open its first location in Pennsylvania, in Philadelphia, on Sept. 2, according to a press release.

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Golden Chick extends Wicked Wings across brand

August 31, 2022

Golden Chick has extended its Wicked Wings across its 210 restaurants. The bone-in wings will be available in both spicy and regular varieties, according to a…

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Hardee's partners with brewery for biscuit-based ale

August 30, 2022

Hardee's has partnered with Tennessee brewery Southern Grist to create an ale. The brand's biscuits are an ingredient in Southern Grist's Strawberry Biscuit…

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Odd Burger achieves record revenue for Q3

August 30, 2022

Odd Burger has achieved record revenue of $787,585 for the third quarter, a 205% increase over the third quarter from the previous year and an increase of 23…

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5 advantages of POS automation

Automation has become a critical element of a restaurant’s recipe for success. After all, the less time a manager spends manually crunching numbers, pulling…

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Millennials are a restaurant’s best friend

August 29, 2022

The current economic worries driven by inflation aren't stopping millennials from dining out as 84% ordered restaurant delivery in the past month and nearly…

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McDonald's seeks Black change leaders for new program

August 29, 2022

McDonald's USA has announced the Black & Positively Golden Change Leaders program, which seeks to find the next group of visionaries. The yearlong campaign…

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Givex expands, launches new products during pandemic

by Mandy Wolf Detwiler — Editor, Networld Media Group

Givex is a technology platform for the hospitality industry. Learn how the brand can help your company thrive with its suites of products.

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Taco Bell hosting legal metaverse wedding contest

August 26, 2022

Taco Bell is offering two lucky couples the chance to win the brand's first-ever virtual legal and metaverse wedding package, according to a press release.

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How to leverage branding to increase growth

by Lisa Buckler — SVP of Growth and Partnerships |, System1

Quick-service restaurants possess some of today's most powerful branding. The right branding can greatly impact a company's potential for growth and is…

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Dunkin' to expand in Mexico City

August 26, 2022

Dunkin' has inked a multi-unit licensing agreement for expansion across Mexico City and the greater metropolitan area. Moussali Group will operate the…

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The Future Of The Hospitality Industry Is Connected

Make sure your business has all it needs to compete because the future of the hospitality industry is cloud-based and connected.

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Andy's Frozen Custard to open in College Station, Texas

August 25, 2022

Andy's Frozen Custard opens Sept. 14 in College Station, Texas, according to a press release.

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Whataburger partners with Boys & Girls Clubs

August 25, 2022

Whataburger has partnered with Boys & Girls Clubs in 19 cities to host company volunteer events. The Whataburger Feeding Student Success Back to School…

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