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Operations News & Media

Popeyes in viral Tiktok video shut down permanently

November 5, 2021

The Popeyes Louisiana Kitchen in a viral TikTok video has been closed permanently. The video was filmed by a man allegedly delivering chicken to the closed…

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Dine-in traffic remains headwind for U.S. restaurant industry recovery

November 5, 2021

The U.S. restaurant industry continues to recover from last year's steep declines, although not yet back to pre-pandemic levels.

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What Today’s Pandemic Trends Mean For The Future Of Multi-Unit Restaurants –– And Beyond

Many of today's rapidly accelerating industry trends were already gathering steam before the pandemic hit. What changes are here to stay, and how do restaurant…

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80% of industry professionals lack practical business knowledge

November 4, 2021

Nearly 80% of restaurateurs acknowledge they lack practical business knowledge.

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Reducing turnover in turbulent times

The Point-of-Service (POS) system reigns as one of the most useful tools to support employees and reduce turnover.

Presented by SpeedLine Solutions

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Restaurant execs talk surviving, thriving through the pandemic

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three restaurant executives discussed how the pandemic affected their business during the Fast Casual Executive Summit in Charlotte, North Carolina.

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Vaccine mandate takes effect January 4 for large businesses

November 4, 2021

The Biden administration's vaccine mandates for businesses with more than 100 employees, healthcare workers and federal contractors is set to take effect…

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#QSRNext kicking off with QSR State of the Industry

November 1, 2021

#QSRNext, a virtual talk show hosted by QSRWeb and Leasecake, is going live Nov. 9 but will kick off with a pre-show countdown featuring a "QSR State of the…

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How your brand image hinges on customer experience

by Lisa van Kesteren — CEO, SeeLevelHX

Restaurants need to examine their current customer experience given today’s environment to determine how to meet consumer expectations while continuing to…

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Yum Brands enjoys Q3 sales growth

October 28, 2021

Yum! Brands worldwide system sales grew 8% and 4% unit growth financial results in the third quarter ended Sept. 20, 2021, according to a press release.

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Has the point of sale become analog in the digitized restaurant industry?

by Chris Lybeer — Chief Strategy Officer, Revel Systems

POS systems are no longer all that is needed to complete a transaction. Chris Lybeer, chief strategy officer for Revel Systems, explains how restaurants must…

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McDonald's enjoys same store sales growth in Q3

October 27, 2021

McDonald's shares have risen 11% this year, according to a CNBC report, as the Chicago-based burger chain saw same sales growth both domestically and…

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Popeyes shuts down 40% of dining rooms early

October 27, 2021

Popeye's Louisiana Kitchen has closed more than 3,400 restaurant dining rooms early, according to a Business Insider report. The announcement was made in a…

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Blaze Pizza, Bojangles execs discuss switching from a transactional mindset to a customer mindset

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurants are ditching the transactional mindset to focus on customers. A panel of brand executives explained how their companies are putting the customer…

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Global Restaurants International sales up 11% in Q3 2021

October 25, 2021

Restaurant Brands International, parent company to Tim Hortons, Popeyes and Burger King, has announced financial results for the third quarter ended Sept. 30…

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FranConnect, FranNet partner up

October 25, 2021

FranConnect and FranNet are teaming up in a partnership that will allow them to harness the power of their respective specialties in an effort to empower…

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Loyalty programs keeping restaurants sales steady despite COVID-19 restrictions, vaccine mandates

October 22, 2021

Restaurants across the country are still determining how to manage day-to-day operations in accordance with recommendations regarding COVID-19 and vaccine…

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Fast casual leaders: Off-premise dining more important than ever

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three restaurant executives discussed the rise of off-premise dining during the COVID-19 pandemic at the recent Fast Casual Executive Summit in Charlotte…

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San Francisco In-N-Out closes temporarily over city vaccine mandate

October 20, 2021

The only In-N-Out in San Francisco was shut down temporarily on Oct. 14 by the city's department of health for not checking guests' proof of vaccination under…

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4 ways loyalty can drive nontraditional growth strategies

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Major brands are looking at nontraditional formats like airports, grocery and campuses, requiring marketers to re-evaluate their existing campaign strategy.

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