Operations News & Media
How the entrepreneurial spirit can lead to new heights
by Erle Dardick — CEO, Monkeymedia
Every successful brand in the multiunit restaurant community began with an entrepreneur who had vision and passion.
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Captain D’s plans corporate locations for first time in 7 years
May 28, 2014
On the heels of its record-breaking 2013, Captain D’s is planning a new growth strategy to increase the number of company-owned locations. According to a news…
read nowSubway co-op selects PeopleMatter’s employee onboarding platform
May 27, 2014
Subway’s franchisee-owned purchasing cooperative, The Independent Purchasing Cooperative, has partnered with workforce talent management provider PeopleMatter…
read nowMcDonald’s issues quarterly cash dividend
May 23, 2014
Earlier this week, McDonald’s board approved a quarterly cash dividend of 81 cents per share of common stock, payable on June 16 to shareholders of record at…
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McDonald’s on the defensive about kids’ marketing, job opportunities
by Alicia Kelso — senior editor, QSRweb.com
Attendees at this morning's shareholders' meeting likened Ronald McDonald to Joe Camel.
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The whys and hows of restaurant/stadium partnerships
by Greg Swistak
Set up properly, all parties can benefit when established sports and foodservice brands team up.
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Taco Bell names Niccol as new CEO
May 21, 2014
Taco Bell's former chief marketing and innovation officer Brian Niccol has been named as the brand's new CEO, succeeding Greg Creed, who will become CEO of…
read nowEl Pollo Loco names new supply chain exec
May 21, 2014
El Pollo Loco has named Dale Burke as its vice president, Supply Chain Management. In his new role, Burke will oversee the total cost of goods for the El Pollo…
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Steady optimism rises from the NRA Show floor
by Alicia Kelso — senior editor, QSRweb.com
Most exhibitors agreed this year’s traffic provided better quality leads.
read nowNRA announces third annual Operator Innovation Award winners
May 20, 2014
The National Restaurant Association has announced the winners of the third annual Operator Innovation Awards, selected by an independent panel of judges in the…
read nowDunkin’ Brands adds Pepperidge Farm exec to board
May 19, 2014
Dunkin' Brands Group Inc., parent company of Dunkin' Donuts and Baskin-Robbins, has appointed Irene Chang Britt to its board of directors. Chang Britt, 51, has…
read nowPittsburgh owner/operator receives McDonald’s top award
May 19, 2014
Paul Sweeney of Pittsburgh recently received the Fred L. Turner Golden Arch Award for being a top McDonald's owner/operator. It is presented to the top …
read nowRestaurant chains ready to pull the trigger on menu price hikes
May 19, 2014
The majority of America’s chain restaurants held the line on price hikes the first part of the year but plan to start raising them, according to a new survey…
read nowBruster’s turns in strongest sales in 12 years
May 19, 2014
Bruster’s Real Ice Cream announced that for the first time in 12 years, it has recorded four continuous quarters of same-store sales growth.
read nowWendy’s issues quarterly dividend
May 16, 2014
The Wendy's Company has declared its regular quarterly cash dividend of $0.05 per share, payable on June 16 to shareholders of record as of June 2.
read nowJack in the Box Q2 buoyed by breakfast, late-night dayparts
May 16, 2014
Jack in the Box Inc. reported earnings from continuing operations of $18.3 million, or $0.43 per diluted share, for Q2, compared to $15.1 million, or $0.33 per…
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The difference between ‘OK’ and ‘delightful’ restaurant experiences
by Alicia Kelso — senior editor, QSRweb.com
Those who rate their experience a 5 out of 5 on satisfaction are eight times more likely to recommend the restaurant than those who rated it a 4 out of 5.
read nowBojangles’ honors its top restaurants and unit directors
May 15, 2014
The Biscoe, N.C., Bojangles' won first place in the company's ShowBo Awards after undergoing an evaluation process based on customer satisfaction, food quality…
read nowBruster’s discounts franchising fees for military veterans
May 14, 2014
Bruster's Real Ice Cream is partnering with the International Franchise Association's VetFran program to offer qualified military veterans a 50-percent…
read nowKrispy Kreme selects Papa John’s president as new CEO
May 14, 2014
Krispy Kreme Doughnuts has appointed Tony Thompson, 47, as its new president and CEO, effective June 1, replacing James Morgan, 66, who will continue to serve…
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