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Operations News & Media

Graeter's scoops up support for pediatric cancer research in annual campaign

September 3, 2024

Graeter's Ice Cream, a family-owned company with a 154-year history, is partnering with The Cure Starts Now for the 16th consecutive year to raise funds for…

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Slim Chickens CEO gives insight into brand's successes

by Mandy Wolf Detwiler — Editor, Networld Media Group

Tom Gordon is CEO of Slim Chickens, a fast casual chicken brand with more than 280 units.

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Chick-fil-A franchisee has passion for sustainability, customer service

by Mandy Wolf Detwiler — Editor, Networld Media Group

Caitlin Chavez is a Chick-fil-A franchisee in Puerto Rico. Chavez is dedicated to the brand, focusing on quality, customer service and sustainability.

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Popeyes to open 1st store in Ireland

August 29, 2024

Popeyes will open its first restaurant in Ireland on Sept. 20, according to a U105 report.

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Pizza Hut offers box that turns into table for movers in 3 cities

August 27, 2024

Pizza Hut has unveiled a pizza box that turns into a table designed for movers to new homes. The box is available in three cities.

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SynergySuite Secures #35 Spot on Utah Business Fast 50

SynergySuite, a global leader in restaurant management software, proudly announces its first appearance on the Utah Business Fast 50 list, ranking at #35.

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How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…

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Burger King, Walmart partner on customer deal

August 23, 2024

Burger King and Walmart have partnered to offer an exclusive dining benefit for Walmart+ members. Walmart+ members will enjoy 25% off any Burger King digital…

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How operators can optimize loyalty programs to thrive during inflation

by Mo Chaar

Learn how restaurant operators can enhance their loyalty programs during inflation by focusing on personalization, leveraging AI technology and rewarding…

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Is Chick-fil-A moving into streaming service business?

August 22, 2024

Is Chick-fil-A moving into the streaming space? A Deadline report says yes – indicating that the chicken brand has been working with a number of production…

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Chick-fil-A opens 1st elevated drive-thru restaurant

August 22, 2024

Chick-fil-A has opened its first elevated drive-thru restaurant, a new concept designed to streamline service and speed up delivery times. Located south of…

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Kona Ice awarded $500K in patent infringement lawsuit

August 22, 2024

Kona Ice, which has over 2,000 trucks serving shaved ice, was awarded $532,905 from a 2017 patent infringement lawsuit against Florida-based competitor…

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U.S. Hospitality Managers: Insights from 500 Frontline Leaders

The hospitality industry is facing a critical tipping point, and it’s not just about gratuities. We polled 500 frontline hospitality managers in the U.S. and…

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Jollibee opens 7th Texas restaurant

August 19, 2024

Jollibee opened its first location in Arlington, Texas on Aug. 16. The opening marks the brand's seventh location in the state and its 74th in the U.S.…

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Modern Market Eatery president talks brand excellence, ethos

Modern Market Eatery president and co-founder Rob McColgan talks to podcast host Mandy Detwiler about where the company has been and its future in the fast…

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ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

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Burger King to extend value meal until October

August 16, 2024

Burger King is extending its $5 "Your Way Meal" through October, according to a Yahoo Finance report.

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How innovations in food packaging paving way for QSRs

by Felicity Kelly — Head of Sustainability, Bunzl Express

Packaging shouldn't be a secondary thought when it comes to your menu.

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ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Networld Media Group

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

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Taco Bell UK extends hours for music fans

August 15, 2024

Taco Bell UK is introducing "Encore Hours," a new initiative to keep its doors open later at select locations in the UK, catering to music fans who often face…

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