Operations News & Media
Restaurant sales devastated by winter storm
February 28, 2013
Boston and Connecticut restaurants were hit hard by this month's blizzard, called Nemo, that blew through the area during the weekend of Feb. 8-10.
read nowChick-fil-A, Dunkin' and Sonic earn high customer service scores
February 28, 2013
Based on a study of 10,000 U.S consumers, the Temkin Experience Ratings released the top 12 companies for customer service. The survey included 246 companies…
read nowDunkin' Donuts targets Ohio market for continued growth
February 27, 2013
Dunkin' Donuts announced the signing of a multiunit store development agreement with existing franchise group, Gilligan Oil Company LLC, for 13 new restaurants…
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Startup to franchisor: Ice cream concept's success comes from constant branding
by Alicia Kelso — Editor, QSRWeb.com
The Comfy Cow founders discuss how they branded, duplicated and expanded their premium ice cream concept during a slow economy.
read nowBurger King's first Barbados unit averaging 800 Whopper sales a day
February 27, 2013
Burger King Corp. and its franchisee Restaurant Associates Ltd., announced today that the first Burger King restaurant in Barbados is averaging 800 Whoppers…
read nowQuiznos' international franchisee marks 100th restaurant milestone
February 27, 2013
QSR International recently celebrated the opening of its 100th Quiznos restaurant, located in the new Paseo San Francisco Shopping Center in Quito, Ecuador.
read nowA&W Canada named a 'best managed company'
February 27, 2013
A&W Food Services of Canada Inc. has received recognition as one of Canada's Best Managed Companies for the 10th year in a row. By requalifying in the…
read nowYum! Brands cuts 1,000 China suppliers
February 27, 2013
After the fallout regarding China's poultry supply chain in which some partners were caught using antibiotics to expedite chickens' growth cycle, Yum! Brands…
read nowWFF announces changes to board of directors
February 27, 2013
Women's Foodservice Forum has added new members to its board of directors: Karen Bowman of Deloitte, Twila Day of Sysco and Jack Sinclair of Walmart. Current…
read nowWhite Castle promotes 4th-generation Ingram to president
February 26, 2013
The board of directors of White Castle System Inc. has promoted Lisa Ingram to president of the Columbus, Ohio-based company. In her new role, Ingram will…
read nowJersey Mike's partners with 86 charities for fundraising campaign
February 25, 2013
Throughout March, Jersey Mike's Subs is joining forces with 86 local charities for the company's third annual "Month of Giving" fundraising campaign. Last…
read nowIntegrated mobile wallet allows customers to pay at the table
February 25, 2013
Paydiant, a provider of a cloud-based mobile wallet and offer-redemption platform, today announced that Menusoft has integrated the Paydiant mobile wallet…
read nowNRA names board members
February 22, 2013
The National Restaurant Association and the National Restaurant Association Educational Foundation announced today that they have elected officers to their…
read nowJack in the Box CEO: Starting to notice softer sales from consumer uncertainty
February 22, 2013
Jack in the Box Inc., parent company of Jack in the Box and Qdoba brands, reported earnings from its first quarter 2013, ended Jan. 20.
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Wendy's new logo to make its debut next week
February 22, 2013
On Feb. 25, the new, contemporary Wendy's logo will begin appearing in advertising, on product packaging, crew uniforms, new restaurant signage, menuboards and…
read nowDunkin' Brands names development, consumer insight and talent management leaders
February 22, 2013
Dunkin' Brands Group Inc., parent company of Dunkin' Donuts and Baskin-Robbins, has appointed three new vice presidents to its management team. Brian…
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New app puts restaurant customers in control of music
by Cherryh Cansler — Editor, FastCasual.com
Roqbot allows customers to select the music played while they eat.
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Experts warn of impending food price increases
by Alicia Kelso — Editor, QSRWeb.com
Effects of the 2012 summer drought and a possible sequester are expected to contribute to trend.
read nowTaco Bueno adds sports arena location to portfolio
February 21, 2013
Two Taco Bueno concession stands opened for business this week inside the American Airlines Center in Dallas, just in time for an NBA game between the Dallas…
read nowWendy's marketing initiatives earn innovation award
February 21, 2013
For the third consecutive year, The International Foodservice Manufacturers Association (IFMA) has recognized four foodservice chain operators through the COEX…
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