Dunkin CEO optimistic about mobile initiatives

by Alicia Kelso — Editor, QSRWeb.com

During Wells Fargo Securities Summit, Nigel Travis touts product pipeline, K-cup promotions.

The Sustainability playground: consumer drivers

by Suzy Badaracco — President, Culinary Tides Inc

Does your company have the ability to make the consumer feel safe?

Arby's apologizes to the State of Iowa

October 3, 2012

Arby's new ad campaign, "Slicing Up The Truth About Freshness," has offended some Iowa residents and has prompted an apology and a revised commercial from the…

Quiznos names president of international business to grow brand

October 3, 2012

Quiznos today announced the appointment of Kenneth Cutshaw as the company's new president of International.

McDonald's restaurants host children's toothbrush collection drives

October 3, 2012

In honor of National Dental Hygiene Month, McDonald's Restaurants in Philadelphia are holding toothbrush collection drives throughout October. As part of the…

Subway introduces sandwich-inspired chopped salads

October 3, 2012

Subway welcomed October with the launch of its new Tuscan Chicken Melt. Footlongs of the new sandwich are available for $6.

Report: QSR traffic, tickets grow in second quarter

October 3, 2012

Consumers pulled back from visits to midscale and casual dining restaurants in the April, May and June quarter, continuing a four-year streak of visit losses…

The great bacon shortage

by Ed Zimmerman — President, pizza.com

Meat prices will rise next year; keep your customers aware, manage your menu prices and promote items that use less animal protein.

Arby's rebranding as part of continued turnaround efforts

by Alicia Kelso — Editor, QSRWeb.com

Company focused on product pipeline to complement new ad campaign.

POS system hackers are caught and prosecuted

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

Subway has been the subject of intensive scrutiny and media attention since it came to light that its POS system was found to be vulnerable and that several…

NRA Show will be at Chicago's McCormick Place through 2021

October 2, 2012

The National Restaurant Association announced this week that its annual National Restaurant Association Restaurant, Hotel-Motel Show and International Wine…

White Castle sets fundraising record for autism organization

October 2, 2012

White Castle customers and team members raised $500,100 for Autism Speaks by selling puzzle pieces for one month in more than 400 restaurants. The 12-state…

Dunkin' Donuts expands in St. Louis market

October 2, 2012

Dunkin' Donuts has signed a multi-unit store development agreement with new franchisees Dean Kreher and Ted Pierce for three restaurants in St. Louis. The…

Dunkin' Brands joins mobile-commerce exchange

October 2, 2012

The Merchant Customer Exchange announced that Dunkin' Brands, parent company of Dunkin' Donuts and Baskin-Robbins, has committed to the mobile-commerce…

Carl's Jr., Hardee's approve Panasonic POS solution

October 2, 2012

Panasonic's Stingray Envo POS workstation (JS-960) is now certified by CKE Restaurants, parent company of Carl's Jr. and Hardee's brands, and will be on…

Restaurant marketers continue to underspend in the digital space

Data generated from new digital customer engagement tools provide restaurant marketers with a far greater knowledge of their top customers than has ever…

Chick-fil-A adds Envysion video business intelligence solution

October 1, 2012

Chick-fil-A has selected Envysion Inc., a Managed Video as a Service (MVaaS) provider, as a video provider. Chick-fil-A will use Envysion to improve…

Restaurant traffic, sales up for 15th consecutive month

October 1, 2012

Buoyed by stronger same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index (RPI) posted a modest gain…

Report: U.S., Canada, China restaurants gain traffic in Q2

September 27, 2012

If it wasn't rainy, cloudy weather that kept foodservice customers away throughout much of Europe in the April, May and June quarter, it was economic concerns…

What is the role of 'thought leadership' in new product innovation?

by Darrel Suderman — President, Food Technical Consulting

The old paradigm of type-A R&D; business managers that run large R&D; departments is out, and the new model of servant leaders with innovative thought…