Operations News & Media

Survey: Summer job market improving

March 27, 2012

With more than 200,000 jobs added to U.S. payrolls in each of the last three months, hiring managers for summer jobs have more positive news for job-seeking…

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Do you really offer gluten-free dishes?

by Betsy Craig — pres, menutrinfo.com

Identifying and avoiding potential contamination starts with the very basics in the kitchen.

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More restaurant chains aiming for green certification

by Alicia Kelso — Editor, QSRWeb.com

CEO of Green Restaurant Association talks about the spike in environmentally-friendly efforts throughout the past few years.

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Dunkin' Brands names new head of human resources

March 26, 2012

Canton, Mass.-based Dunkin' Brands Group Inc., parent company of Dunkin' Donuts and Baskin-Robbins, has announced the appointment of Ginger Gregory as senior…

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KFC doubling delivery service in South Africa

March 26, 2012

More South Africans will have access to KFC via delivery by the end of this year, as the company has announced it is doubling its service there.

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McDonald's coffee focus of two new lawsuits

March 26, 2012

Yet again, McDonald's is defending its hot coffee in court – this time as part of two new lawsuits brought forth by customers claiming they experienced burns…

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Wendy's improves animal welfare standards

March 26, 2012

Wendy's Animal Welfare Council has made two major improvements to its animal welfare standards to significantly improve the humane treatment of chickens and…

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Big Juan's Mexican QSR debuts in Arizona

March 26, 2012

Big Juan's tacos y burros, a new quick-service Mexican concept, will open its first-ever restaurant in Tucson, Ariz., this spring. The first location is set to…

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NRA's Operator Innovations winners to be revealed during Destination: Celebration event

March 25, 2012

The National Restaurant Association Restaurant, Hotel-Motel Show will play host to the show’s first-ever “Destination: Celebration” event -- a kick-off party…

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Pop-ups threaten food trucks

by Darrel Suderman — President, Food Technical Consulting

Pop-ups are morphing into a multipurpose tool, used to test concepts, market new brands, engage with a younger audience, or prove to landlords, lenders and…

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Popeyes franchisee receives funding to expand

March 23, 2012

GE Capital, Franchise Finance has provided a $30 million credit facility to Shelton Restaurant Group LLC, a Popeyes Louisiana Kitchen franchisee, to help with…

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Krystal sold to private investment firm

March 23, 2012

The Krystal Co. has been purchased by Argonne Capital Group, an Atlanta-based private investment firm, for an undisclosed amount.

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Largest U.S. Taco Bell franchisee adds 34 more units

March 23, 2012

Tacala LLC, the country's largest Taco Bell franchisee based in Vestavia Hills, Ala., has added 34 locations to its portfolio.

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Pollo Tropical plants flag in Costa Rica

March 23, 2012

Miami-based Pollo Tropical has opened its first franchised restaurant in Costa Rica, in San Jose's main square: Parque Central.

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Krispy Kreme plans to accelerate coffee program

by Alicia Kelso — Editor, QSRWeb.com

Company's shares jump 4 percent after big Q4 profit reported.

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McDonald's CEO Jim Skinner to retire; COO Don Thompson to succeed

by Alicia Kelso — Editor, QSRWeb.com

Skinner was an architect of chain’s Plan to Win strategy, which included reimaged restaurants and a broader menu.

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Sonic reports improved sales system-wide

March 21, 2012

Sonic Corp. has announced the results of its second fiscal quarter ended Feb. 29.

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Baskin-Robbins to expand presence in Mexico

March 21, 2012

Baskin-Robbins has announced that the company has signed a new master licensing agreement with BRICE to greatly expand the brand's presence in Mexico. The…

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TCBY dives into retail with pre-packaged frozen yogurt launch

by Alicia Kelso — Editor, QSRWeb.com

Agreement deal includes 3,000 Wal-Mart locations.

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Australian millionaire sues Yum! Brands for blocking franchise sale

March 21, 2012

Jack Cowin, an Australian millionaire who made his money in the quick-service industry, has sued Yum! Brands for blocking his attempts to sell the franchise…

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