Oh, Canada! Carl’s Jr. opens first restaurant north of the border

June 21, 2011

CKE Restaurants Inc. has announced that Jove Franchise Development Corporation has opened the first Carl's Jr. in Canada. The new unit, located in Kelowna…

McDonald’s names All-Stars for 365Black Awards

June 21, 2011

At the 2011 365Black Awards on July 1 in New Orleans, McDonald's will recognize a distinguished list of five prominent African-Americans who inspire greatness…

Popeye’s franchisee adds fingerprint readers to reduce fraud

June 21, 2011

Sailmormen Inc., the largest Popeye's Chicken & Biscuits franchisee in the U.S., is rolling out U.are.U Fingerprint Readers, developed by DigitalPersona…

Great American Cookies kicks off Yellow Ribbon Campaign

June 21, 2011

Great American Cookies is partnering with the Yellow Ribbon Fund Inc. to present the brand's first summer Yellow Ribbon Campaign. For the campaign, from July …

McDonald’s UK wraps are biggest launch in four years

June 20, 2011

McDonald's U.K. is adding four wraps to its Deli Choices menu in what the company is calling its biggest launch in the past four years. The new offerings…

Jack in the Box pulls toys from kids’ meals

June 20, 2011

In the contentious debate about whether or not kids meals toys are unfair marketing tactics contributing to the childhood obesity epidemic, Jack in the Box has…

Study: Customer satisfaction with QSR, pizza brands rises

June 20, 2011

A report released today by the American Customer Satisfaction Index (ACSI) shows a growing approval rating for quick-service and pizza brands. The quarterly…

Baskin-Robbins Create Baskin's Next Favorite Flavor Contest

Baskin-Robbins' inaugural "Create Baskin's Next Favorite Flavor" contest winner, the Toffee Pecan Crunch conceptualized by Chicago's Diane Srogra, is now…

Apple's innovations can be translated to restaurant industry

by Darrel Suderman — President, Food Technical Consulting

Have you ever walked into an Apple Computer retail store and noted all of the ways the company has revolutionized customer service, and achieved $5,914 sales…

Krispy Kreme plans healthier menu items

June 19, 2011

The research and development team at Krispy Kreme Doughnuts has been very busy of late. The company recently announced it would launch a new coffee line in the…

KFC names Henny Penny as Supplier of the Year

June 19, 2011

Eaton, Ohio-based Henny Penny Corporation has been named a Yum! Brands' STAR Award recipient as KFC's U.S. Supplier of the Year for 2010.

Captain D’s rolls out six new sandwiches

June 19, 2011

Captain D's Seafood Kitchen has launched two new sandwiches -- North Pacific Cod and Breaded Chicken -- featuring new customizable toppings.

Edible Arrangements launches ‘To Go’ concept

by Alicia Kelso — Editor, QSRWeb.com

The new concept's quick-fix menu items, as well as high foot-traffic locations, fit into the competitive QSR space.

What makes you say that?

I met with a potential client this past week. It was a referral from a current client that knows I can help this business with their many in-house “issues.…

National, state restaurant associations file suit over tip credit regs

June 16, 2011

The National Restaurant Association, Council of State Restaurant Associations and the National Federation of Independent Business have filed suit against the…

Is “Jane Q Diner” responsible or is the counter person?

by Betsy Craig — pres, menutrinfo.com

Recently I had the pleasure and challenge of doing what I would call a “mystery dine” on a concept near the town where I live. This desire to go play Food PD…

Panda Restaurant Group helps Japanese earthquake survivors

June 15, 2011

The Panda Restaurant Group, parent company of Panda Express, Panda Inn and Hibachi-San contributed more than $450,000 to the American Red Cross in support of…

NRA Educational Foundation names executive director

June 15, 2011

The National Restaurant Association Educational Foundation has named Lynette McKee as executive director, effective July 5.

Quiznos signs major deal for Brazilian expansion

June 15, 2011

As part of Quiznos' international development initiative, the chain has signed a master franchise agreement that calls for the development of 200 restaurants…

Burger King names master franchisee in Brazil

June 15, 2011

New York City-based 3G Capital, which bought Burger King in the fall of 2010, is led by three Brazilians. So it seems only fitting that the company has located…