Police searching for suspect in Dallas drive-thru robberies

July 23, 2009

Police in Dallas are searching for a man who ordered food at several restaurant drive-thrus but then demanded cash. The robber hit three fast food…

Carl's Jr., Hardee's period six comps fall

July 21, 2009

CKE Restaurants Inc.'s company-operated same-store sales fell at both Carl's Jr. and Hardee's for period six ended July 13, as sales couldn't keep pace with…

Customer files class-action suit against Ill. McDonald's

July 21, 2009

A Milan, Ill., McDonald's customer has filed a class action lawsuit against the local McDonald's and the franchise owner, Kevin Murphy, for their connection to…

Restaurants ask Congress for broader menu labeling

July 21, 2009

As more states and communities continue to draft their own menu labeling regulations, including California, Massachusetts and Maine, 21 limited- and…

Starbucks: Comps aided by McDonald's McCafe ad spend

July 21, 2009

Starbucks CEO Howard Schultz said in the company's third-quarter earnings call that McDonald's huge ad push of its McCafe specialty coffee helped the coffee…

So.Cal. Krispy Kreme franchisee emerges from bankruptcy

July 20, 2009

After several years struggling to right its ship, Krispy Kreme has spent this year trying to convince critics that its future is bright. The recent…

CIT bondholder loans hold off bankruptcy

July 20, 2009

Company provides financing for a number of restaurant franchisees.

Bojangles' names restaurant veteran as VP of operations

July 19, 2009

CHARLOTTE, N.C. — Bojangles' Restaurants Inc. has named Kenny Avery as its vice president of company operations.   Avery, who joined Bojangles' in November…

Burger King EMEA names new president

July 16, 2009

MIAMI — Burger King Corp. has announced the appointment of Kevin Higgins as president of its Europe, Middle East and Africa (EMEA) region, based in the…

Experts weigh in on adoption of mobile ordering for QSRs

Providers explain the benefits and convenience of the technology while one consumer questions the added value.

UK ad watchdog finds KFC 'fresh' ad misled viewers

July 16, 2009

The Herald (Glasgow, Scotland): KFC advertising in the United Kingdom has been criticized by an advertising oversite group in regard to misleading advertising…

NRA names educational foundation director

July 16, 2009

WASHINGTON, D.C. -- The National Restaurant Association Educational Foundation has named Barbara Sido as its executive director, the organization has…

Yum! comps slip on Pizza Hut decline

July 14, 2009

LOUISVILLE, Ky. -- Comparable-store sales at U.S. restaurants operated by Yum! Brands Inc. declined 1 percent in the second quarter ended June 13, the company…

Whataburger workers fired after falling for prank

July 14, 2009

KOAT 7 (Albuquerque, N.M.): Two employees at an Albuquerque, N.M., Whataburger said they were fired after a caller pretending to be company upper management…

Fired Jack in the Box employee goes on rampage

July 14, 2009

KXII First 12 News (Gainesville, Texas): An employee at a Gainesville, Texas, Jack in the Box reacted strongly to learning he had been fired, destroying…

FBI investigating incidents of QSR phone-in vandalism

July 13, 2009

QSRweb.com has reported on incidents of phone-in vandalism at quick-serve restaurants, including a KFC in New Hampshire and a Whataburger in New Mexico.

QSRs announce Oppenheimer participation

July 13, 2009

Several quick-service brands will be present at Oppenheimer's ninth annual Consumer, Gaming, Lodging & Leisure Conference, which takes place in Boston…

Former Popeyes employee charged in manager's slaying

July 12, 2009

Houston Chonicle: A former employee at a west Harris County Popeyes has been charged with capital murder in the May 1 slaying of the night manager. Sheriff's…

Mobile ordering coming to a QSR near you

As smartphones become mainstream, QSRs look for ways to make ordering more convenient.

NRA exhibitors donate 66,000 lbs. of food

July 9, 2009

CHICAGO — The National Restaurant Association has announced that exhibiting companies at its 2009 Restaurant, Hotel-Motel Show, held May 16-19 at McCormick…