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Operations News & Media

Jet's Pizza fulfills 5M orders with Hunger Rush OrderAI Text and Talk

July 25, 2023

Jet's Pizza has fulfilled 5 million orders via HungerRush's OrderAI Text and Talk, according to a press release.

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Must-have features for a modern restaurant POS

When researching the right POS for you, it’s important to make sure it includes the features you need while offering benefits that separate it from other…

Presented by FastCasual.com

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Smalls Sliders takes the stage as up-and-coming burger brand

by Mandy Wolf Detwiler — Editor, Networld Media Group

Smalls Sliders offers less than 12 SKUs, but the brand is scaling in a big way.

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The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

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ICXA to honor Elevate winners at 7th annual summit

by Alicia Lavay — Executive Director, ICX Association

The ICX Association will honor five companies as winners of the 2023 Elevate Awards during a ceremony at its upcoming annual conference, the Interactive…

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In-N-Out to require doctor's note for employees wearing masks in 5 states

July 20, 2023

In-N-Out Burger will only allow employees with doctor's notes to wear masks in-store. The New York Post cited internal company emails leaked on social media…

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Taco Bell to host first-ever Ultimate Halftime Show

July 20, 2023

Taco Bell is hosting its newly created Unofficial Halftime Show, an online series of concerts featuring recording artists MUNA, Clair Rosinkranz and Scowl.

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Del Taco revamps rewards program

July 19, 2023

Del Taco has revamped its Del Yeah Rewards program, allowing guests to earn rewards easier and faster, according to a press release.

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How a McDonald’s Franchisee Reduced Employee Turnover and Doubled the Size of Their Staff

You can either blame the economy and hope the situation gets better or overcome your challenges by making a simple change to your hiring process. Watch as we…

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Pretzelmaker opens in Cedar Rapids, Iowa

July 14, 2023

Pretzelmaker has opened a location in Cedar Rapids, Iowa. The location has a drive-thru, the second for the brand, according to a press release.

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Domino's Pizza franchise donates food to flood volunteers, shelter

July 14, 2023

The Domino's Pizza franchise in Springfield, Vermont, donated food to communities hit by flooding this week, according to a My Champlain Valley report.

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FastCasual to honor 2023 Hall of Famers

by Cherryh Cansler — Editor, FastCasual.com

Each leader will attend the summit to accept an award and share leadership experience, strategies and a few lessons learned along the way.

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Subway extends sale bidding deadline

July 13, 2023

After failing to achieve a $10 billion bid for its business Subway is extending the sales bid deadline into August.

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KFC opens 500th store in Shanghai

July 13, 2023

Yum China recently celebrated the opening of its 500th KFC store in Shanghai. The first Shanghai unit opened at the Dongfeng Hotel on the Bund in 1989…

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Domino's partners with Uber Eats to bring delivery to 4 test markets

July 12, 2023

Domino's Pizza has partnered with Uber, allowing U.S. customers to order Domino's menu items through the Uber Eats and Postmates apps. Delivery will be made by…

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Taco Bell's iconic Coin Drop game back with digital twist

July 12, 2023

Taco Bell is relaunching its Coin Drop game but with some modernization — the fundraising game will be available via the brand's mobile app, according to a…

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Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

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SynergySuite upgrades operations, safety tools

July 11, 2023

SynergySuite, a restaurant back-of-house software provider, has released a redesign of its operations and food safety modules, allowing customers to manage and…

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Inflation exposes gaps in restaurant loyalty, physical experience

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hope Neiman, CMO for Tillster, explains how restaurants can create more meaningful interactions with the guest and leverage technology for a best-in-class…

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Tims China opens 700th Tim Hortons coffee shop

July 10, 2023

Tims China has opened its 700th Tim Hortons coffee shop and has expanded into China's Northwest, according to a press release.

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