Operations News
White Castle thanks vaccinated team members with $100K giveaway
September 8, 2021
As a way to thank its employees who got the COVID-19 vaccine and to encourage other employees to get it, White Castle is giving away $500 to 200 employees over…
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QSRs to grow by $119B in four years
September 7, 2021
The quick-service restaurant market is projected to grow by $119.20 billion from 2021 to 2025, according to a Technavio report.
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Biscuitville adds 2 executives to Virginia, North Carolina locations
September 2, 2021
Biscuitville Fresh Southern, known for authentic fresh-made biscuits, has added restaurant industry veterans Charles Miller and Omar Velagic as region coaches…
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Apex teams with Welbilt on automated pickup foodservice solutions
September 1, 2021
Apex Order Pickup Solutions, a provider of self-serve automated pickup solutions for foodservice, retail and B2B e-commerce, and Welbilt Inc., a provider of…
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Wags Capital acquires Dirty Bird Fried Chxx with $20M investment
September 1, 2021
The McHenry Group, a restaurant group focused on experiential concept creation, has sold the majority of Dirty Bird Fried Chxx to Wags Capital, an industry…
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Consumers prefer working with staff in QSR experience
September 1, 2021
A majority of consumers still prefer working with staff versus automation in the QSR experience, according to a study from JLL company Big Red Rooster. The…
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McDonald's ponders dining room closings amidst rising COVID-19 cases
August 31, 2021
Amidst rising COVID-19 cases in areas impacted by the Delta variant, McDonald's is advising franchisees on steps to take to re-close their dining rooms — or…
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NASCAR's delivery-only restaurant revving up
August 30, 2021
Lunchbox, an online ordering company for restaurants, and Virtual Dining Concepts, a collection of delivery-only restaurant concepts, is revving up the engines…
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Bojangles closes stores for 'well-deserved' break
August 30, 2021
Bojangles will close all stores today, and on Sept. 13, to give staff a "well-deserved break," according to press release. The move affects all company-owned…
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Chicago sues Grubhub, DoorDash for ‘deceptive, unfair’ business practices
August 27, 2021
The city of Chicago has filed landmark lawsuits against third-party delivery services for "deceptive and unfair" business practices, as outlined in a city…
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Wendy's pledges more than $275K to worldwide organizations
August 27, 2021
The Wendy's Company is pledging nearly $280,000 in charitable donations to a variety of organizations worldwide that align with Wendy's core categories of…
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RFIS 2021 is in the books!
August 25, 2021
We came, we gathered, we partied, we learned. And we'll be back for RFIS 2022 in Nashville.
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McDonald’s pulls milkshakes in UK due to supply chain issues
August 25, 2021
McDonald's has pulled milkshakes and some bottled drinks thanks in part to supply-chain issues at nearly 1,300 restaurant in the UK, according to a New York…
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NRA calls for replenishment of Restaurant Revitalization Fund
August 24, 2021
The National Restaurant Association is calling on Congress to replenish the Restaurant Revitalization Fund, due to concerns over the Delta variant affecting…
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McDonald’s packaging boasts 99.6% sustainable materials
August 23, 2021
McDonald's is all about sustainability these days with 99.6% of paper bags, napkins, cup carriers, food wrappers and other fiber-based materials used for paper…
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QSR market to hit $577B by 2028
August 20, 2021
The quick service market is estimated to reach $577.71 billion by 2028, according to a Market Research Future research report.
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Restaurant spending up in second quarter
August 20, 2021
Consumer spending at U.S. restaurants was up 32% in the second quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to…
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Nationwide restaurant foot traffic up 52% since start of 2021
August 19, 2021
Foot traffic and in-store visits in food and beverage establishments is up 52% since the start of 2021, according to the data from Zenreach.
read nowPyromart intros retailing platform
August 18, 2021
Pyromart, a pyrotechnic pop-up retail platform, has introduced a platform for restaurants and retailers to support seasonal events such as football firework…
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Oracle intros POS for Burger King, Church's Texas Chicken franchisees
August 18, 2021
Oracle has provided its Micros Simphony Point-of-Sale solution for Corporativo GES, an operator of 30 Burger King and Church's Texas Chicken franchises in…
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