Operations News
GoTab offering contactless capabilities
November 19, 2020
GoTab, a restaurant commerce platform, is offering free activations and 24-hour guaranteed setup to companies wanting to add contactless options, including…
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Jack in the Box springs out of the box with Q4 earnings
November 19, 2020
San Diego, California-based Jack in The Box turned in better-than-expected results for the fourth quarter this year, ending Sept. 27, according to a news…
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ToastGo2 contactless product suite keeps guests safe, restaurants efficient
November 18, 2020
Toast, a restaurant management platform, is launchingToastGo2, a mobile handheld point-of-sale that works with the Toast Order & Pay platform to facilitate…
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Cutting-edge test kitchen central to Papa John's Atlanta HQ
November 18, 2020
A state-of-the-art test kitchen is a huge part of the the 60,000-square-foot structure that Papa John's International Inc. is building for its new headquarters…
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The Local Culinary waiving franchise fees on ghost concepts
November 17, 2020
In an effort to help restaurants drum up business during the pandemic, The Local Culinary, a virtual restaurant group, is waiving all initial fees for new…
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Grubhub, Restaurant Strong team on $2M grant support program
November 9, 2020
Grubhub, a food order and delivery platform, and The Gregg Hill Foundation's Restaurant Strong Fund, are teaming up on a $2 million support program providing…
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Restaurant-transaction declines holding steady
November 9, 2020
Customer transaction declines at major U.S. restaurant chains held steady at -9% every week in October compared to the same weeks one year ago, according to…
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Wendy’s boosts Q3 sales and margins, raises dividend
November 4, 2020
The Wendy's Co. revenues for the third quarter ending Sept. 27, 2020, were $452.2 million, a 3.3% gain over the $437.9 million for last year's third quarter…
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REEF raises $1B to go beyond parking lot hubs
November 4, 2020
REEF, a ghost kitchen provider with over 4,500 parking lot and garage locations in the U.S, has secured two deals totalling $1 billion to help it expand…
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Disposable aprons address pandemic-era safety concerns
October 29, 2020
Safety ranks at the top of most diners' lists of concerns, and now brands have a line of disposable aprons to give both workers and customers added protection.
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Chicago banning dine-in service
October 29, 2020
Chicago restaurants must close all dine-in service as of Friday, according to a mandate from Governor JB Pritzker and the Illinois Department of Public Health.
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NRA pushes recessed Congress for relief deal by year's end
October 28, 2020
Senate Majority Leader Mitch McConnell sent the Senate into recess Tuesday, for two weeks until Nov. 9, still without any type of recovery bill that might help…
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GoTab platform expands contactless technology beyond hospitality industry
October 22, 2020
Cloud-based e-commerce platform GoTab is expanding into grocery stores, gas stations, event spaces, stadiums, golf courses, retail outlets and more, according…
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NRA, ServSafe update operating guidelines
October 21, 2020
The National Restaurant Association and ServSafe today released an updated version of the NRA's guidelines for safe operation during the pandemic. Renamed…
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Del Taco turns in lukewarm Q3 results
October 16, 2020
Del Taco's Q3 2020 results failed to impress investors, who pulled back in after-hours trading Thursday following the release of the Lake Forest…
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Popeyes only bright spot in RBI Q3 preliminary results
October 14, 2020
Popeyes Louisiana Chicken is expected to be the only bright spot in Restaurant Brands International Q3 financial results, with substantial drops in sales…
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Restaurants endure at least 1.5 monthly equipment issues
October 1, 2020
Repairing equipment can be a costly burden, especially in the limited-service industry, in which operators reported that a critical piece of equipment goes…
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250 US Dunkin' stores test biodegradable straws
September 30, 2020
Dunkin' is testing biodegradable drinking straws at about 250 U.S. locations, according to the brand's blog, which also described how the chain replaced foam…
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Restaurant Association chair to Congress: 'Act now to help operators'
September 25, 2020
Melvin Rodrigue, National Restaurant Association board chair and president of Galatoire's Restaurants in New Orleans, is urging Congress to take action to help…
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Sustainable recovered wood-sourced QSR bag introduced
September 21, 2020
Rayonier Advanced Materials is introducing a bag, specifically geared to the quick-service restaurant sector, called Envirosmart, a news release said.
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