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Operations News

Family franchisee signs multi-unit Dunkin' Donuts agreement

November 2, 2016

Ray and Zak Omar and Megan Karim have signed multi-unit franchise agreements to further expand Dunkin' Donuts' presence in Clarksville, Tennessee.

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Starbird wings it and raises $5 mil

September 29, 2016

Starbird, a premium fast food concept, raised nearly $5 million during its second round of funding, according to a company press release. The group of…

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Ben's Soft Pretzels ties up a bundle of new sports team business

September 27, 2016

It’s salty, portable, and goes great with beer, so it may have been a foregone conclusion that Ben’s Soft Pretzels would become popular fodder for sports…

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DQ LTO gives customers all-day value meal

September 27, 2016

Dairy Queen customers  like the chain's $5 lunch value meal and have filled the brand's social media venues with requests to make the offering available all…

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Captain D's setting sail into central Florida

September 20, 2016

Captain D’s is prepping franchise development plans for central Florida.

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Viewpost streamlines buyer-supplier payments with enhancement

September 13, 2016

Viewpost released an addition to its B2B Viewpost Express discounting engine that streamlines early payment deals, discounts and cash management between…

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Free webinar: How to Create Loyal Guest Behavior

September 1, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

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Toast, Chowly debut POS integration for third-party ordering

August 31, 2016

Toast and Chowly are partnering to integrate third-party online ordering systems into POS software, according to a news release. As most restaurateurs already…

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QikServe partners with Van Hessen on mobile ordering and payment

August 19, 2016

QikServe, a mobile order and payment company, announced it has signed a distribution agreement with Van Hessen, a provider of automation systems for the…

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Can coasters address consumer disengagement in restaurants?

August 5, 2016

In hopes of counteracting phone distractions in restaurants, Heckler Design has created coasters made to hold customer phones, according to a company press…

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Cott buying S&D Coffee for $355M

August 4, 2016

Canadian-based Cott Corporation, a beverage producer and provider, is acquiring S&D Coffee for $355 million on a cash and debt-free basis. 

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NRA: Restaurateurs want technology without headaches

August 3, 2016

Only 12 percent of restaurant operators consider  themselves to be cutting-edge in implementing technology, according to a recent study conducted by the…

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Managers waste food no more: HotSchedules and BiRite announce partnership

July 26, 2016

HotSchedules and BiRite Foodservice Distributors have announced a partnership intended to help restaurant and hospitality managers accurately order and monitor…

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NRF backs another idea for diluting overtime rules

July 15, 2016

Legislation that would slow the enactment of some of the provisions of the overtime rules set to take effect in December  received loud and instantaneous…

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Long John Silver's hires new senior director of development

July 14, 2016

Long John Silver's has hired Leigh Ann VanDam as senior director of development and real estate,

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Popeyes and ArrowStream renew partnership

July 13, 2016

The Popeyes chain is renewing its contract with ArrowStream for OnDemand software that helps the chicken-based restaurant company better manage their spending…

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Sonic announces quarterly dividend

July 8, 2016

Sonic Corp. announced in a press release that its board of directors declared a quarterly cash dividend of 11 cents per share of common stock to be paid to…

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Free shift-scheduling tool set to expand client base

July 7, 2016

Sling bills itself as "the only free shift-scheduling tool for non-desk employees," and it's being used by huge employers like Subway and AMC Theatres, so its…

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Cereal cafe bowls over Big Apple

June 30, 2016

New York City is adding some cereal to its diet. According to a company press release, Kellogg's NYC will open on Monday, July 4, and will become Kellogg's…

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