Operations News
Pizza executive takes operations lead at Jimboy's Tacos
March 13, 2018
Former Chicago Fire Pizza Operations Vice President Todd Swiderski will fill the operations director post at Jimboy's Tacos, bringing more than 25 years of…
read nowInternational DQ moves HQ
March 12, 2018
International Dairy Queen Inc. is moving its Minnesota-based franchisee support center from Edina to Bloomington early next year, a news release said.
read nowIndustry heavy-hitters join leadership team at Kitchen United
March 6, 2018
Kitchen United — an on-demand startup spun out of the holding company behind Cali Group's Miso Robotics and the first application of facial recognition tech…
read nowKFC UK: 'No specific issues with gravy'
March 2, 2018
After news reports globally Thursday that KFC UK was experiencing a gravy shortage, just days after its much-publicized chicken delivery problems, the company…
read nowGravy shortage now plagues KFC UK, Ireland
March 1, 2018
Yum Brands Inc's KFC restaurants in the UK, which are serving limited menus at reopened restaurants after a chicken supply snafu with its delivery firm, are…
read nowTaco Bell trounces Burger King, Domino's outdoes Pizza Hut, KFC catches up
February 22, 2018
Taco Bell has overtaken Burger King in sales, according to a comparison by research firm Technomic on last year's sales data. The company still puts…
read nowWorkpop teams with ParTech to help restaurants manage employee data
February 15, 2018
ParTech Inc., a provider of POS and workforce efficiency solutions to the restaurant and retail industries, has partnered with Workpop, a hiring and onboarding…
read nowTaco Bell CEO to run Chipotle
February 13, 2018
Taco Bell CEO Brian Niccol is trading in tacos for burritos. Chipotle Mexican Grill has announced that Niccol will be the chain's chief executive…
read nowWetzel's Pretzels achieves modest growth in a 'flat' market
February 1, 2018
Wetzel's Pretzels has released its 2017 financial results and outlook for 2018. Leadership said that the chain managed to grow same-store sales at a time when…
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McDonald's aims for 'all-green' packaging by 2025
January 16, 2018
Over the next seven years, McDonald's will not only convert all guest-facing packaging to renewable, recycled or certified sources, it will also lean toward a…
read nowRestaurateurs will see 'immense operational changes' in 2018
January 12, 2018
Operations platform, Fourth, sees what it calls "immense operational changes" happening across the restaurant industry as tech of all kinds is deployed…
read nowDunkin' Brands makes major moves at top to grow at greater speed
January 9, 2018
Dunkin' Donuts has tapped senior vice president of operations Scott Murphy to move into the COO suite, and has brought on veteran industry executive, Rick…
read nowJoint employer standard overruled, NLRB reinstates previous test
December 15, 2017
The National Labor Relations Board made a change Thursday that could affect thousands of restaurant operators nationwide, according to news releases.
read nowNew tool pages customers, tracks wait times and grows to fit chain size
December 6, 2017
Tracking how long customers are waiting for orders or deliveries just got a boost from paging, tracking and guest intelligence tool provider, Long Range…
read nowSubway hires former Arby’s exec as VP of global brand management and innovation
December 1, 2017
Subway has hired Len Van Popering as its VP of global brand management and innovation. He will drive the brand's ongoing global transformation through food…
read nowDairy Queen franchisee files Chapter 11, closes 'significant number' of stores
October 31, 2017
Texas-based Dairy Queen franchisee Vasari LLC has filed for Chapter 11 bankruptcy protection and plans to restructure the company, closing a "significant…
read nowParent company of Burger King, Popeyes, Tim Hortons happy with Q3 results
October 26, 2017
Restaurant Brands International Inc., parent company of Burger King, Popeyes and Tim Hortons, released Q3 results today. CEO Daniel Schwartz said the numbers…
read nowHotSchedules launches cloud-based restaurant operating platform
October 25, 2017
HotSchedules, a provider of workforce and back office solutions for the foodservice, retail and hospitality industries, has launched Clarifi, a cloud-based…
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Go green AND go home: Postmates expands emissions-free deliveries
October 4, 2017
Few, if any, current trends in the foodservice realm can top delivery and sustainable operations. Enter, the on-demand network PostMates, which has expanded…
read nowCaptain D's promotes veteran employee to director of ops
October 3, 2017
Captain D's is putting a veteran of the brand, who started at the company at age16, in one of its top operations jobs, a company news release said. Summer Sims…
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