Operations News
Hughes introduces firewall solution for small and medium-size businesses
October 3, 2018
Hughes Network Systems LLC, an EchoStar company, has introduced HughesOn Secure Connectivity Services, a network solution for small and medium-size businesses…
read nowCompeat, Ctuit users now have PlateIQ automated AP tools
October 2, 2018
Restaurant managing software company, Compeat, is partnering with AP automation concern, Plate IQ, to give Compeat and Ctuit use of Plate IQ's tools to manage…
read nowStriking McDonald's workers: Public doesn't know what we go through'
September 19, 2018
McDonald's workers in 10 cities Tuesday walked out in protest of what they allege is rampant sexual harassment at the chain and poor response to the problem by…
read nowTravelCenters of America sale to infuse brand with cash for growth
September 4, 2018
A growing QSR competitor, TravelCenters of America, is leaving the standalone convenience store business. It has agreed to sell TA's Minit Mart convenience…
read nowSubway partners with global food network to innovate 'locally relevant' menus
August 7, 2018
Gobal QSR chains often face challenges when it comes to developing trendy menus, but Subway hopes to overcome them by partnering with an online food and travel…
read nowUS Foods buys SGA's Food Group for $1.8 billion
July 30, 2018
Illinois-based US Foods said Monday that it's acquiring Arizona-based Services Group of America in a $1.8 billion deal that includes five companies known…
read nowAI ordering for even the most indecisive QSR customers
July 27, 2018
Conversational AI producers at Clinc used a video of the world's most indecisive QSR drive-thru customer to show how its AI-powered QSR drive-thru and in-store…
read nowLivePepper partners with EPOS for QSR delivery power-punch
June 25, 2018
The online ordering solution provider that chains like KFC, Pizza Hut and Papa John's use internationally has integrated with EPOS provider, 3S POS, to give…
read nowTim Hortons builds 2 Canadian distribution centers
June 21, 2018
Tim Hortons said this week that it is growing and modernizing its Canadian distribution network by adding two warehouses in Alberta and British Columbia and…
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McDonald's creates faster, leaner 'golden-arched' machine for future
June 12, 2018
The way the players line up under the golden arches — at least in the U.S. — has undergone significant change as the brand had earlier promised it would. In…
read nowRoy Rogers Restaurants welcomes marketing director
June 11, 2018
Roy Rogers Restaurants has appointed Mark Jenkins as its senior director of marketing, where he will lead strategic marketing efforts for company-owned and…
read nowCanadian restaurant franchisor welcomes new management
June 11, 2018
Canada-based MTY Food Group Inc., a franchisor and operator of several concepts, including Extreme Pita, Cultures, La Cremiere and Sushi Shop, is restructuring…
read nowMenu labeling expert's book a life-tested lesson in persistence
June 8, 2018
Restaurateurs, perhaps more than most in business, know the value of persistence and determination. But remaining persistent in the face of the most harrowing…
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Design partnership delivers BOGO: Restaurant kiosk edition
June 1, 2018
The infinite appeal of two-for-one offerings is part of the idea behind a new kiosk creation from the Vollrath Company and Christensen Consultants that allows…
read nowApril restaurant sales best in nearly 3 years
May 17, 2018
For the restaurant industry, April did indeed bring showers, but those of increased business, according to the most recent data from TDn2K, showing that…
read nowNewly updated FDA resource designed to enhance supply chain food safety
May 16, 2018
Restaurant brands are getting help in ensuring food safety with their supply chain providers now that the U.S. Food and Drug Administration is launching a new…
read nowWendy's powers up new mobile data platform for continuous operational improvement
April 27, 2018
Wendy's is implementing a special version of the WorldAPP mobile data collection platform, Form.com, to boost its restaurants' customer experience evaluations.
read nowKFC adopts upgraded multi-option payment system
April 10, 2018
KFC has moved its payment system to Ingenico Group and that company's Telium semi-integrated solution. In a company news release, Ingenico said the new system…
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[LIVE WEBINAR] How Self-Order Kiosks Improve Restaurant Operations & Bottom Line
April 10, 2018
McDonald's found that average check sizes grow $1 when customers order through kiosks, and 20 percent more customers order drinks. These are just two of the…
read nowRestaurant staff wins big with tip regs as budget is signed
March 23, 2018
Restaurant servers and other on-site staff scored a victory today when President Trump signed the budget into law along with a provision that keeps tips in…
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