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Operations News

7shifts debuts 7tasks to track tasks, boost accountability

March 10, 2020

Restaurant software platform 7shifts is launching a platform called 7tasks that lets restaurant managers create and delegate task lists for workers that also…

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Subway names former Carrabba president as operating, insights chief

March 10, 2020

Subway Chief Operating and Insights Officer Mike Kappitt (photo provided).  Subway restaurants has named former Carrabba's Italian Grill President…

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HMSHost taps former Jamba, Starbucks exec as COO

March 2, 2020

HMSHost, a restaurateur known for operating in airports and motorways, has appointed industry veteran Joe Thornton as EVP and COO. He will oversee HMSHost…

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Mystery shopper company launches franchise brand standards + compliance division

February 26, 2020

Toledo-based mystery shopper company IntelliShop said today it has created a brand standards and compliance division to tackle three franchise/chain brand…

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Franchisors enjoy more protection under final joint-employee ruling

by Cherryh Cansler — Editor, FastCasual.com

February 25, 2020

Suing parent companies whose franchisees are involved in labor law violations just got harder. The National Labor Relations Board Tuesday reversed the Obama…

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WorkJam buys staffing platform Forge

February 19, 2020

Digital workplace solutions provider WorkJam is acquiring Forge, an on-demand staffing platform, according to a press release. The move will help WorkJam…

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WeWork launches workspace for restaurants

February 13, 2020

WeWork Food Labs — designed for food-focused entrepreneurs and companies that need a collaborative and flexible workspace — is now open in New York City. The…

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Burger King, Popeyes report strong earnings, Tim Hortons lags behind

February 10, 2020

Restaurant Brands International Inc, which owns Popeyes, Tim Hortons and Burger King, reported consolidated system-wide sales growth of 10% in Q4 and over 8…

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JuiceLand deploys tech to cut inventory costs, ease labor pains

February 4, 2020

JuiceLand said today it has deployed food and labor management technology across its 34 stores in an effort to get a better understanding of purchasing and…

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NYC Council passes ban on cashless retailers, restaurants

January 23, 2020

(Updates at 3:45 p.m. EST, Thursday with passage of bill)

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Real-time restaurant course correction big benefit of integrated POS/ops management system

December 26, 2019

Appetize and Restaurant365 have partnered to provide a merged cloud-based POS and operations management platform to restaurant brands that allows operators to…

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Jack in the Box CEO stepping down

December 11, 2019

Jack in the Box Inc. Chairman and CEO Lenny Comma is leaving the company, according to a company press release that stated that the company's board of…

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Clean Juice expands into catering using Chowly/ezCater services

December 11, 2019

Clean Juice, a USDA-certified organic juice bar franchise, will be offering catering at all its locations, thanks to a partnership between Chowly, a restaurant…

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Fourth Enterprises tabs Sabre's Anderson as CEO, names Whitmarsh CFO

December 10, 2019

Fourth Enterprises, LLC, parent company of HotSchedules and Fourth, a provider of workforce, inventory and operations management solutions to the restaurant…

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Epson America releases receipt printer for small companies

November 13, 2019

Epson America Inc. has released its TM-T20III receipt printer designed for small and medium merchants to support existing POS and mPOS systems, according to a…

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ParTech to acquire Restaurant Magic for $42M

November 8, 2019

ParTech, Inc., a wholly owned subsidiary of PAR Technology Corp. and a global provider of point of sale solutions to the restaurant and retail industries, has…

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Wendy's reports strong Q3

November 6, 2019

The Wendy’s Company reported Wednesday that systemwide sales growth were up 5.5% and that the brand opened 27 units during the third quarter, ending Sept.

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SalesVu introduces self-order kiosk app

November 1, 2019

SalesVu, a provider of iPad point-of-sale and business management solutions, has introduced its latest self-order kiosk app, OrderUp, designed for restaurants…

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Chowbotics upgrades robotic salad making kiosk

October 31, 2019

Chowbotics has introduced Sally 2.0, the newest iteration of its fresh food robot, which first came to market in 2018 and is in action at more than 7…

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Tork releases online modules to boost foodservice professionals

October 29, 2019

Tork, an Essity brand in workplace hygiene, has launched Reach for the Stars, a free online module series to help foodservice managers and owners improve their…

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