Operations News
Dunkin' names 3 regional VPs to key US regions
August 14, 2019
Dunkin' and Baskin-Robbins parent company, Dunkin' Brands Group, Inc. is adding three veteran QSR executives to oversee Dunkin' operations and development…
read nowMcDonald's, Burger King, Wendy's use gloves with chemicals study links to brain development delays
August 12, 2019
The phthalates used in vinyl gloves used at some of the world's biggest fast food chains can cause brain development delays in youngsters and reproductive…
read nowOmnivore, Ordermark partner to bring 'every delivery service to restaurants in any zip code'
August 7, 2019
Ordermark is partnering with Omnivore to integrate its delivery services with Omnivore's connected point-of-sale systems, allowing 85% of North America venues…
read nowToast acquires HR/payroll software provider
July 24, 2019
Toast Inc., a restaurant management platform, has acquired StratEx, a provider of HR and payroll software for restaurants, according to a press release.
read nowMcDonald's joins blockchain pilot to improve ad spend efficiency, supply chain transparency
July 22, 2019
McDonald's is among three brands studying how blockchain solutions can provide clarity around advertising spending and better transparency of supply chains.
read nowSOCi's Google My Business integration puts brands where the online search action is
July 19, 2019
SOCi took another step toward providing its clients chains better capabilities to localize messages system-wide. The chain social media management platform…
read nowQSR, fast casual pricing: You said they're pulling farther apart
July 11, 2019
Earlier this week, we asked readers of Restaurant Operator Daily whether they thought fast casual brands and QSRs were getting closer or further apart in their…
read nowHotSchedules teams with Fourth on restaurant/hospitality management solutions
July 10, 2019
HotSchedules, a provider of workforce and inventory management solutions for the restaurant industry, and Fourth, a provider of a hospitality workforce…
read nowFormer McDonald's COO named Papa John's chief restaurant operations officer
July 9, 2019
A veteran McDonald's executive will take the reins of guiding Papa John's North American corporate and franchise restaurants when Jim Norberg steps into the…
read nowCheap burgers are getting harder to find
July 3, 2019
Grabbing a cheap burger isn't easy as it used to be as prices are increasing at a faster rate than the average entree, according to Technomic's 2019 Burger…
read nowInsurance underwriter introduces comprehensive coverage for restaurants
June 27, 2019
U.S. Risk Insurance Group, a specialty lines underwriting manager and wholesale broker with 16 domestic and international branches, has introduced a…
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In-N-Out, Raising Cane's, Chick-fil-A CEOs on GlassDoor's Employees' Choice Top 100 list
June 20, 2019
Three fast food CEOs made the list of Glassdoor's 2019 Employees' Choice Top 100 CEOs, including In-N-Out CEO Lynsi Snyder at the No. 3 spot, with a 99…
read nowLargest McDonald's franchisee names new CEO, COO
June 19, 2019
The world's largest independent McDonald's franchisee by sales and locations, Arcos Dorados based in Latin America and the Caribbean, said its board named…
read nowHow Clover Food Lab, EVOS Restaurants improved operations, customer experience
May 28, 2019
Through digital transformation, restaurant operators are able to streamline the way they attract customers while also gaining back-of-house efficiencies in…
read nowMulti-unit Golden Chick franchisee named brand president
May 24, 2019
Golden Tree Restaurants has named Jim Stevens as president of Golden Chick. Stevens will take over the 52-year-old brand after spending one year as a Golden…
read nowAmerican Express gets in the restaurant CRM business with purchase of Resy
May 16, 2019
American Express has entered an agreement to buy Resy, a digital restaurant reservations booking and management platform.
read nowToast introduces payroll and management solution
May 15, 2019
Toast Inc., a restaurant management platform, has introduced Toast Payroll & Team Management, a solution that simplifies payroll and employee management…
read nowKFC US names operations veteran to COO role
May 14, 2019
KFC Corporation has named Monica Rothgery to the position of KFC U.S. COO to oversee operational strategy and execution.
read nowWendy's recognizes Top 200 GMs
May 6, 2019
The Wendy's Company recognized 200 outstanding general managers last week for extraordinary leadership, performance, operations excellence dedication and…
read nowNation's 5th biggest restaurant operator shifts payroll, other key functions to cloud
May 1, 2019
The world's biggest Pizza Hut and Wendy's franchisee, NPC International, is rolling out a new digital multi-function payroll and HR management program that…
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