Operations News
Multi-unit Golden Chick franchisee named brand president
May 24, 2019
Golden Tree Restaurants has named Jim Stevens as president of Golden Chick. Stevens will take over the 52-year-old brand after spending one year as a Golden…
read nowAmerican Express gets in the restaurant CRM business with purchase of Resy
May 16, 2019
American Express has entered an agreement to buy Resy, a digital restaurant reservations booking and management platform.
read nowToast introduces payroll and management solution
May 15, 2019
Toast Inc., a restaurant management platform, has introduced Toast Payroll & Team Management, a solution that simplifies payroll and employee management…
read nowKFC US names operations veteran to COO role
May 14, 2019
KFC Corporation has named Monica Rothgery to the position of KFC U.S. COO to oversee operational strategy and execution.
read nowWendy's recognizes Top 200 GMs
May 6, 2019
The Wendy's Company recognized 200 outstanding general managers last week for extraordinary leadership, performance, operations excellence dedication and…
read nowNation's 5th biggest restaurant operator shifts payroll, other key functions to cloud
May 1, 2019
The world's biggest Pizza Hut and Wendy's franchisee, NPC International, is rolling out a new digital multi-function payroll and HR management program that…
read nowParTech partners with Altametrics on POS software
April 25, 2019
ParTech Inc., a POS solution provider, is partnering with Altametrics and Hubworks, which provide cloud-based entreprise restaurant systems and software.
read nowPre-cut melon salmonella outbreak sickens 117: What restaurants should do to protect customers
April 25, 2019
Following an April 12 recall of assorted melons by Indiana-based company, Caito Foods LLC, the FDA and U.S. Centers for Disease Control and Prevention are…
read nowMcDonald's sharpens focus on Quarter Pounder, moves away from Signature Crafted
April 19, 2019
McDonald's said customer feedback and a move toward more menu simplification has prompted the chain to "move away" from its Signature Crafted Recipes…
read nowCity Capital Ventures Acquires Canadian Burger King and Pizza Hut Franchisee Redberry Group
February 8, 2019
City Capital Ventures, LLC, a private investment partnership based in Chicago, Illinois, has acquired Toronto-based Redberry Group, one of the largest…
read nowProcurant intros blockchain platform for fresh food supply chain
February 7, 2019
Procurant, a software solutions provider for the food industry, has introduced Procurant One, a cloud-based platform that uses blockchain, IoT and mobile…
read nowTim Hortons co-founder, 1st franchisee dead at 88
February 1, 2019
Ron Joyce, the first franchisee of Tim Hortons, died Thursday in his home. He was 88, according to CBC.ca. Although Tim Horton founded the brand in 1964, in…
read nowApple Pay coming to Taco Bell, Jack in the Box
January 23, 2019
Apple has added several partners to its Apple Pay service, including quick service chains Taco Bell and Jack in the Box, which means the mobile payment…
read nowFiesta Restaurant Group names former Panera exec as SVP, general counsel, corporate secretary
December 17, 2018
Fiesta Restaurant Group Inc., parent company of Pollo Tropical and Taco Cabana, has appointed Louis DiPietro as its SVP, general counsel and corporate…
read nowCyber-criminals access Dunkin's DD Perks accounts
November 30, 2018
Dunkin's wildly popular DD Perks mobile order and pay app has been targeted by cyber-thieves, who the brand said may have gotten hold of some usernames, first…
read nowChurch's forms franchisee/leadership 'advisory' council
November 27, 2018
Church's Chicken has formed an Executive Advisory Council of franchisees and corporate leaders who will work over the next two years to build business and…
read nowLong John Silver's hires Pizza Hut exec for COO spot
November 14, 2018
Long John Silver's has hired former Pizza Hut executive, Blain Shortreed, as COO, effective Jan. 1.
read nowSurvey: Chain operators say stores aren't complying operationally
November 13, 2018
Restaurateurs put plenty of thought and planning into creating and implementing topnotch operational procedures, but a new survey shows that quite often those…
read nowUpserve names CEO
November 2, 2018
Restaurant management platform provider, Upserve, has named Sheryl Hoskins as its new CEO, with founder, Angus Davis taking on the role of strategic adviser to…
read nowOracle Food and Beverage teams with Omnivore for POS solutions
October 3, 2018
Oracle Food and Beverage, a provider of hardware and software solutions for foodservice operators, has partnered with Omnivore, a point-of-of sale connection…
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