AI ordering for even the most indecisive QSR customers

July 27, 2018

Conversational AI producers at Clinc used a video of the world's most indecisive QSR drive-thru customer to show how its AI-powered QSR drive-thru and in-store…

Dunkin' Brands caps off profitable Q2 with major mobile payment news

July 26, 2018

Dunkin' Donuts U.S. President and CEO David Hoffmann said the company's so-called "Blueprint for Growth" has been its guiding light to a path that it hopes…

QSR IT growth centered on few key areas through 2024

July 5, 2018

Zion Market Research has completed an overview of the worldwide QSR IT market that shows that this area of the business has become a major service…

LivePepper partners with EPOS for QSR delivery power-punch

June 25, 2018

The online ordering solution provider that chains like KFC, Pizza Hut and Papa John's use internationally has integrated with EPOS provider, 3S POS, to give…

Wendy's powers up new mobile data platform for continuous operational improvement

April 27, 2018

Wendy's is implementing a special version of the WorldAPP mobile data collection platform, Form.com, to boost its restaurants' customer experience evaluations.

KFC adopts upgraded multi-option payment system

April 10, 2018

KFC has moved its payment system to Ingenico Group and that company's Telium semi-integrated solution. In a company news release, Ingenico said the new system…

Delivery sales soar: It's 'what's for dinner' ... also lunch, breakfast, snacks

April 3, 2018

Delivery is living up to its name for the restaurant industry, 'delivering' sizable gains in both visits and sales over the last five years for restaurant…

Dunkin' Donuts gives rewards members a way to say and pay for orders on phones

March 14, 2018

Dunkin' Donuts is adding a new integration that now allows its rewards club members to order verbally from their phones with On-the-Go Mobile Ordering through…

Study: Mobile orders skyrocket in 2017, but 2 in 5 still use cash

March 13, 2018

Restaurant visits paid via mobile app grew by 50 percent over the last year, a new NPD study finds. However, cash payment still captures two of every five…

Yum taps GrubHub to provide delivery for Taco Bell, KFC

February 8, 2018

Taco Bell and KFC's parent, Yum Brands, is partnering with Grubhub to drive what the two organizations qualified as "incremental sales to KFC and Taco Bell…

Menufy partners with LevelUp to build restaurants' mobile reach

February 6, 2018

Online ordering provider, Menufy, has partnered with LevelUp to extend its restaurant clients' distribution channels and hopefully orders, without added cost.

Burger King, Popeyes parent promotes COO to top tech job

January 23, 2018

Burger King, Popeyes and Tim Hortons' parent Restaurant Brands International is moving its CFO, Josh Kobza, to a new role as chief technology and development…

White Castle sliding sliders right through your front door

by S.A. Whitehead — Food Editor, Net World Media Group

January 10, 2018

White Castle sliders are available for delivery just in time for the Super Bowl.

Taco Bell joins with franchisees for "aggressive" digital access growth

December 15, 2017

Taco Bell and its franchisees announced that they're jointly funding a customer-facing tech initiative to bring self-serve kiosks into stores, provide faster…

Mobile ordering powerhouses amp up restaurant visibility among potential customers

September 6, 2017

LevelUp is partnering with fellow restaurant mobile tech business, Onosys, to help restaurants grow their order-ahead sales through channels such as Chase Pay…

Webinar to dive into KFC and Pizza Hut mobile success stories

August 4, 2017

The restaurant world is heavy into mobile apps these days, but often too much cash is invested without considering what drives use and sales. Without…

Domino's makes using Alexa to order pizzas even easier

August 1, 2017

Domino's Pizza is expanding the Amazon Alexa ordering platform added last year to include customized ordering without customers needing to have a saved account…

'Order in': Grubhub acquires Foodler

June 9, 2017

Grubhub said today it is acquiring one of North America's biggest independent online food-ordering services, Foodler, in an all-cash transaction, a news…

Dunkin' partners with Masterpass to expedite the coffee-n-donuts run

May 25, 2017

Dunkin' Donuts now accepts Masterpass by Mastercard to help expedite guests' visits to its stores by allowing quick purchase and loyalty card processing…

Restaurants and other retailers win one over banks on swipe fees

May 25, 2017

The U.S. House of Representatives has dropped wording that would have repealed the controversial Durbin Amendment of the Dodd-Frank Wall Street Financial…